About this role
Location: Onsite, Stoke-on-Trent - ST1 3DH. Hybrid working after probation! Full-Time: 37.5 hours per week Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities. Liaising with customers, insurers, suppliers, and colleagues nationwide Analysing policies to determine claim coverage and devise efficient claims processing strategies Keeping policyholders informed about claim progress through well-crafted correspondence Setting up new claims, appoint contractors, and update internal systems Issuing payments and arrange settlements as needed Ensuring compliance with contractual and regulatory requirements Contributing to team success and driving business growth