About this role
Job summary
Closing date: 20th August 2026
Shortlisting to take place commencing: 21st August 2026
Interview expected to take place: W/C 31stAugust 2026
Housekeeper / Receptionist/Admin (Band 2)
New Endoscopy Unit - Bradford Teaching Hospitals NHS Foundation Trust
Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.
We are seeking a motivated and reliable individual to join our brand-new Endoscopy Unit in a hybrid Housekeeper / Reception role.
Following the recent expansion of our Endoscopy service from 6 to 8 procedure rooms, we are looking for a team member to support the increased activity and help ensure the unit runs efficiently while maintaining a clean, safe, and welcoming environment for patients, visitors, and staff.
This is a varied and rewarding role where you will contribute to both the operational flow and patient experience within a modern, expanding clinical environment.
We are looking for someone who:
Has excellent communication and customer service skills Is organised, dependable, and able to prioritise tasks Has basic IT skills and attention to detail Can work both independently and as part of a team Takes pride in creating a safe, clean, and patient-focused environment Experience within healthcare, administration, or a customer-facing role would be desirable but not essential.
Main duties of the job
Providing a professional front-of-house reception service, welcoming patients and managing enquiries Supporting administrative processes including data entry, filing, and coordination of appointments Maintaining high standards of cleanliness and organisation across the unit Ensuring stock levels are maintained and supplies replenished Supporting infection prevention and control standards Assisting with patient flow, including admission and discharge processes Working collaboratively with the wider multidisciplinary team
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Opportunity to work in a new, expanding Endoscopy Unit Supportive and inclusive team environment Access to training and development opportunities A role that directly contributes to patient care and experience
Job description Job responsibilities
For further information and in-depth job responsibilities, please see the attached Job Description and Person Specification.
Person Specification
Experience Essential
Working experience/knowledge of computers, data input and word processing Ability to prioritise workload and meet deadlines Experience of working face to face and/or telephone contact with the general public
Desirable
Previous NHS experience Minimum two years Office/Administration experience
Skills Essential
Excellent written and verbal communication skills Professional telephone manner Customer care skills Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively, flexible attitude Attention to detail, Excellent Team Player
Knowledge Essential
Understanding of Information Governance and Confidentiality Proven ability to follow written and verbal instructions
Desirable
Knowledge of Patient Administration System (or equivalent system) Understanding of RTT
Qualifications Essential
Educated to GCSE standard (or equivalent)*
Desirable
Customer Service training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust
Address Bradford Royal Infirmary
Bradford
BD9 6RJ
United Kingdom
Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)