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Audiology Administration Clerk @ Bradford Teaching Hospitals NHS Foundation Trust

GBOnsiteFull-timeJob reference C9389-26-0383
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About this role

Job summary

Closing Date: 19.08.26

Shortlisting to take place after closing date: commencing 20.08.26

Interview expected to take place in the week following shortlisting: commencing 08.09.26

The Administration Clerk will be responsible for providing administration support and reception cover to the Audiology Service. This includes booking patients into clinic, booking appointments, booking patient transport and interpreters, cashing up clinics as necessary, dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, and providing reception cover.

The job holder will also ensure that all activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy.

Main duties of the job

Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description Job responsibilities

Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role

Person Specification

Experience Essential

Working experience/knowledge of computers, data input and/or word processing Previous receptionist/clerical experience in an administrative setting Experience of working face to face and/or telephone contact with the general public Experience of offering suggestions for improving own or team working practices. Previous NHS experience

Knowledge Essential

Understanding of Information Governance and Confidentiality

Desirable

Knowledge of Auditbase and/or Patient Administration System A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies

Qualifications Essential

GCSEs (Grade C/4 and above or equivalent) in English and Mathematics

Desirable

NVQ2 in Business Administration or equivalent

Other Requirements Essential

Awareness of limitation of own knowledge/skills

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust

Address Bradford Royal Infirmary

Bradford

BD9 6RJ

United Kingdom

Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Skills

Foundation TrustNHSPermanentAdministrationHealthcare

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