About this role
External Job Description: Keyholders are required to:
SERVICE
• Communicate and motivate store teams to achieve optimal business results
• Drive to achieve Store Goals for the Year/Month/Week/Day/Segment
• Support the continuation of a team selling Store environment that delivers a fashion focused Lane Bryant experience for our Client
• Support Lane Bryant selling, incentive and product knowledge strategies
• Assist leadership team (Store Manager, ASM, SL) in the Roles Leader function
EXECUTION
• Hold keys to the store and can open and/or close the store on lower volume days (beginning of week and non-holiday periods)
• Assist Leadership Team in execution of merchandise and marketing promotion
• Support store team in maintaining brand standards
• Ensure that all operational and shipment tasks are completed efficiently
• Perform and reinforce all loss prevention and safety policies and procedures
• Provides excellent customer service to our guests
• Responsible for selling directly with our customers
TALENT
• Coach Associates to create an enjoyable shopping experience for all Clients
• Assist Leadership Team in New Hire on boarding and training of existing Associates
Requirements: QUALIFICATIONS
• Proven ability to deliver sales results
• Strong communication and customer service skills
• 1- 3 years of specialty retail experience
• Prior sales leadership experience preferred
• High school diploma required
• Bachelor’s degree preferred
PHYSICAL REQUIREMENTS
• Ability to reach, push, pull, stand, squat and bend for up to 4 hours or longer as necessary.
• Ability to use common tools.
• Able to operate computerized register system.
• Must be able to meet store banking requirements and to respond to store alarm problems, as needed.
• Able to lift as much as 50 pounds.
• Able to climb an 8-foot ladder.