About this role
External Job Description: Keyholders are required to:
SERVICE
• Communicate and motivate store teams to achieve optimal business results • Drive to achieve Store Goals for the Year/Month/Week/Day/Segment • Support the continuation of a team selling Store environment that delivers a fashion focused Lane Bryant experience for our Client • Support Lane Bryant selling, incentive and product knowledge strategies • Assist leadership team (Store Manager, ASM, SL) in the Roles Leader function EXECUTION
• Hold keys to the store and can open and/or close the store on lower volume days (beginning of week and non-holiday periods) • Assist Leadership Team in execution of merchandise and marketing promotion • Support store team in maintaining brand standards • Ensure that all operational and shipment tasks are completed efficiently • Perform and reinforce all loss prevention and safety policies and procedures • Provides excellent customer service to our guests • Responsible for selling directly with our customers TALENT
• Coach Associates to create an enjoyable shopping experience for all Clients • Assist Leadership Team in New Hire on boarding and training of existing Associates
Requirements: QUALIFICATIONS
• Proven ability to deliver sales results • Strong communication and customer service skills • 1- 3 years of specialty retail experience • Prior sales leadership experience preferred • High school diploma required • Bachelor’s degree preferred
PHYSICAL REQUIREMENTS
• Ability to reach, push, pull, stand, squat and bend for up to 4 hours or longer as necessary. • Ability to use common tools. • Able to operate computerized register system. • Must be able to meet store banking requirements and to respond to store alarm problems, as needed. • Able to lift as much as 50 pounds. • Able to climb an 8-foot ladder.