About this role
Job summary Are you a Health Care Assistant or Clinical Nursing Assistant? If so, we have some great opportunities for you within our Inpatient Unit at Bolton Hospice. We are looking for enthusiastic and highly motivated Health Care Assistants and Clinical Nursing Assistant to cover staff shortages or increased service demands within Bolton Hospice to support the Clinical Team. This is an exciting opportunity for anyone looking to develop skills and knowledge within specialist palliative care.
Main duties of the job
The Role
Working as part of the wider multi-disciplinary team, you will support and assist the qualified nursing staff in providing hands-on, person-centered heath care to patients with complex clinical needs. This includes working in a similar capacity as a Clinical Nursing Assistant. As well as clerical and administrative duties, other duties include cleaning and ancillary responsibilities. Our health care staff strive to provide the highest quality of service for our patients and their families and carers, through a collaborative team approach.
What you need:
To apply, you must have experience within a Clinical Nursing Assistant role or health care setting and its desirable to hold a NVQ Level 2 (or equivalent) in Care. We are looking for someone compassionate and caring, with excellent communication and team-work skills. You will have access to a range of training and development opportunities and be welcomed as a valued member of an experienced and supportive team.
About us
Our purpose is caring for all our patients and those most important to them really well, together with creating a great place to work for all our people. You will be working within a friendly and committed team and be supported to develop and implement your own ideas to make a positive impact in your role.
Job description Job responsibilities
Roles and Responsibilites:
Key Objectives
Promote and maintain the philosophy of the hospice.
Promote and maintain high quality patient care by acting as a role model for more junior staff.
Assist in the delivery of Specialist Palliative Care to patients / families.
Act in accordance with Bolton Hospice policies, procedures and protocols and within expected values and behaviours.
Ensure standards are maintained at all times.
Professional / Clinical Practice
Provide compassionate, safe and effective care and support to patients in a range of care settings, maintaining patients privacy and dignity at all times.
Assist in welcoming and receiving patients to the hospice, orientating new patients, and their families, to their surroundings.
Under the supervision of and working in partnership with a registered nurse, provide and monitor a high standard of nursing care based on evidence, contributing to the ongoing assessment of patients and working collaboratively with the multi-disciplinary team.
Monitor the condition and health needs of hospice patients on a continual basis, in partnership with patients, families and carers, ensuring appropriate escalation to a registered nurse when required.
Support patients to improve and maintain their mental, physical and behavioural health and wellbeing.
Promote comfort and wellbeing by ensuring that patients personal and social needs, as well as nursing needs, are met.
Safely undertake routine procedures to meet patients needs, including, but not limited to:
o Measuring and interpreting blood glucose levels, recording clinical observations, personal care, managing continence care, pressure area care, skin integrity, nutrition, PEG Care, oral hygiene, hydration, foot care, routine monitoring of subcutaneous lines.
Safely assist the registered nurse during procedures to include:
o Wound management, catheterisation, bowel care, nasogastric tube placement, controlled drug second checking following competency assessment.
Identify and report changes in a patients condition to a registered nurse.
Provide and receive sensitive information concerning a patients medical condition.
Contribute to nursing handover.
Ensure volunteers receive an accurate handover of all patients.
Perform the role of Meal Co-ordinator in the absence of the Ward Assistant.
Provide support to patients during clinical procedures.
Escort patients to appointments/home visits as required.
Assist with clerical duties in the absence of the Ward Clerk.
Assist the registered nursing staff during the admission and discharge process.
Perform care after death, maintaining patients dignity at all times.
To be involved in goal setting of new patients.
To support group/workshops for patients and/or carers
To be available as a chaperone if/when required for out-patient appointment.
Supporting the creative therapist in the delivery of creative activities with patients/family/carers.
Clinical Governance, Evidence Based Care, Quality and Standards
Promote the safety of patients, staff, visitors and volunteers at all times.
Have an awareness of the importance of clinical audit.
Understand the Clinical Governance framework.
Ensure that all the policies and procedures of Bolton Hospice are adhered to.
Complete ongoing risk assessments, alerting registered staff to any changes in the level of risk.
Have an awareness of the complaints procedure.
Adhere to the policies and guidelines of Bolton Hospice.
Maintain personal and professional development.
Ensure equipment is maintained as appropriate, and necessary records are maintained.
Complete reporting of Accidents/Incidents and Near Misses via electronic Vantage system in line with hospice policy and procedure.
Maintain accurate, contemporaneous patient records, in line with hospice policy.
Education and Training
Comply with mandatory competencies, in line with hospice policy.
Maintain own continuing professional development
Participate in annual appraisal and regular one to one supervision sessions.
Contribute to the maintenance of the learning environment.
Adopt a reflective approach to own practice with a view to continually improve.
Undertake further training as required, prior to carrying out any additional duties identified as relevant to the role, to comply with hospice policies and procedures.
Teach patients and their families in the safe use of equipment.
Participate in Nurse Champion Groups and share knowledge/learning with the wider team.
Communication
Communicate effectively and with dignity and respect to all patients, relatives and others, giving consideration to potential barriers to understanding
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
Contribute to a culture where all staff feel safe to raise their concerns and where speaking up about any concerns is a normal part of the routine.
Help create an environment which reflects the Hospices philosophy, values and its specialist palliative care approach.
Promote effective communication between members of the multi-disciplinary team and users of the service.
Promote positive communications and relationships with the public.
Other
The post holder may be required to rotate onto nights, or to different departments in the hospice, to reflect the needs of the service.
Any other requirements as appropriate to the post and location.
General Responsibilites:
Health and Safety
All employees have a duty to report accidents, complaints, defects in equipment, near misses and untoward incidents, following hospice procedure. Ensure health and safety legislation is complied with at all times, including COSHH and Workplace Assessment.
Confidentiality
All information relating to patients, patients families, staff, volunteers, supporters and suppliers gained through your employment with Bolton Hospice is confidential. Disclosure to any unauthorised person is a serious disciplinary offence.
Infection Control
Prevent spread of infection. Comply with policies and procedures for correct disposal of waste, sharps and soiled linen.
Safeguarding Vulnerable People (Children and Adults)
All employees have a responsibility to protect and safeguard vulnerable people (children and adults). They must be aware of child and adult protection procedures and who to contact within the Hospice for further advice. All employees are required to attend safeguarding awareness training and to undertake additional training appropriate to their role.
Disclosure & Barring Service Check
This post is subject to a Disclosure & Barring Service check.
Continuous Personal Development
You are responsible for your own professional development, identifying training and development needs to your line manager and completing all mandatory training as required. You must attend any specialist training and development activities relevant to your role within the hospice.
Valuing Equality and Diversity
All hospice staff should carry out their duties in accordance with the values and principles of our Equality and Diversity strategy. It is the responsibility of all employees to support the hospice commitment to do all we can to ensure we do not exclude, alienate or discriminate in any way and to promote a positive attitude to equality and diversity in adherence to our Equality and Diversity policy.
Living Our Values Everyday
All staff must actively support the vision, aim and values of the hospice, promoting our core values at all times and in all aspects of your work.
Person Specification
Experience Desirable
Experience of working within a health care setting
Personal Attributes Essential
Able to work proactively, independently and on own initiative Adaptable and able to work in a team environment. Able to work under pressure. A commitment to the vision and values of Bolton Hospice.
Desirable
Full driving licence and access to own vehicle for business use subject to the provisions of the Equality Act 2010
Qualifications Essential
Good level of English and maths.
Desirable
IT qualification NVQ Level 2 in Care or equivalent
Knowledge Essential
Knowledge of health care agenda
Skills Essential
Good administration and organisational skills Computer literacy Excellent written and oral communication skills Ability to monitor quality Punctual, reliable and flexible Ability to prioritise and manage time effectively Ability to apply evidence to practice
Desirable
Evidence of record keeping
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bolton Hospice
Address Queens Park Street
Bolton
BL1 4QT
United Kingdom
Employer's website http://www.boltonhospice.org.uk/ (Opens in a new tab)