About this role
Job summary
An exciting opportunity has arisen for an experienced Project Manager to lead the operational management and service improvement of Theatres, Pain Management Services and Private Patients within the Queen Square Division.
The post holder will be responsible for leading the Theatre Productivity and Performance Programme, driving the delivery of the 6-4-2 productivity model and developing sustainable productivity initiatives to maximise theatre utilisation, improve patient flow and support the delivery of high-quality, efficient services.
In addition, the role will provide day-to-day operational management of Pain Management Services and Private Patients, ensuring effective service delivery, performance management and staff leadership. Working closely with clinical and operational teams, the successful candidate will lead service improvement programmes, monitor performance against key operational standards and develop innovative solutions to enhance patient pathways and operational efficiency.
This is an excellent opportunity for a motivated and experienced leader with strong project management, operational and stakeholder management skills to make a significant contribution to the delivery of specialist services within one of the UK's leading NHS Foundation Trusts.
Main duties of the job
You will lead the delivery of the Theatre Productivity and Performance Programme, driving the implementation of the 6-4-2 productivity model and identifying opportunities to improve theatre utilisation, patient flow and operational performance.
You will provide operational leadership for Pain Management Services and Private Patients, managing staff, performance and service delivery to ensure high-quality, patient-centred care. Working collaboratively with clinical and corporate teams, you will lead service improvement initiatives, analyse performance data, manage competing priorities and support the delivery of strategic and operational objectives.
The successful candidate will demonstrate excellent leadership, project management and communication skills, with the ability to influence stakeholders, deliver sustainable change and foster a culture of continuous improvement within a complex healthcare environment.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications Essential
Degree and/or an appropriate professional qualification or equivalent. Excellent IT skills including good working knowledge of MS packages Specialist Knowledge across a range of work procedures
Experience Essential
Previous managerial experience in a large and complex organisation preferably within the NHS Proven experience in service improvement and development Proven experience in effective management of budget and effective leadership of staff. Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans. Demonstrate a knowledge and understanding of current issues and practices within the NHS. A proven record of success in managing change while also developing and maintaining high standards of quality. A strong track record of delivering large complex change programmes at scale Demonstrated the ability to influence teams at all levels to embrace and deliver change, using effective communication, stakeholder engagement and a collaborative approach to achieve shared objectives.
Skills and Abilities Essential
Excellent communication skills, including the ability to liaise and negotiate effectively at directorate management team level. Proven track record of working under pressure to strict deadlines. Ability to prioritise effectively. The ability to both work co-operatively with both clinical and non-clinical staff including other management teams of the Trust and to develop effective working relationships within the directorate. Strong negotiation and influencing skills with ability to motivate and engage individuals and teams. Quality focussed with an innovative approach and the ability to solve complex problems. A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working. Evidence of political awareness and sensitivity to the high profile of the Trust.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University College London Hospitals NHS Foundation Trust
Address National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Employer's website https://www.uclh.nhs.uk (Opens in a new tab)