About this role
Responsibilities / Tasks
• Installation and commissioning of Homogeniser at customer locations. • Troubleshooting and repairing machine breakdowns. • Preventive maintenance and periodic servicing. • Diagnosing mechanical, electrical, pneumatic, or automation-related issues. • Coordinating with customers to minimize downtime. • Providing technical support and operator training. • Preparing service reports after each visit. • Maintaining service records and documentation. • Recommending spare parts and maintenance requirements. • Coordinating with internal departments like sales, production, and technical support. • Supporting AMC (Annual Maintenance Contract) activities. • Ensuring safety standards and SOP compliance during service work. • Handling emergency breakdown calls and urgent customer requirements. • Assisting in machine performance improvement and modifications. • Building strong customer relationships through timely support.
Your Profile / Qualifications Educational Qualifications
• Diploma/B.Tech/B.E. in: Mechanical Engineering
Experience
• 0–2 years for Junior Service Engineer • Experience in maintenance, troubleshooting, or industrial equipment preferred
Technical Skills
• Mechanical and electrical troubleshooting • PLC/HMI basic knowledge
Soft Skills
• Customer handling capability • Problem-solving attitude • Time management • Team coordination • Willingness to travel frequently
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