About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Performs tasks based on established procedures. • Uses data organizing and coordination skills to perform business support or technical work. • Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
• Proficiency within a range of analytical or operational processes. • Completes atypical assignments. • Works within established procedures and practices. • May establish the appropriate approach for new assignments. • Acts as a resource for colleagues. • Completes work with limited supervision.
Functional Knowledge
• Has developed skills in a range of processes, procedures, and systems.
Business Expertise
• Understanding of how best teams integrate and work together to achieve company goals.
Impact
• Impacts a team, by example, through the quality service and information provided • Uses discretion to change work procedures and practices.
Leadership
• May provide guidance and support to junior team members.
Problem Solving
• Provides solutions to atypical problems based on existing precedents or procedures.
Interpersonal Skills
• Exchanges information and ideas effectively.
Responsibility Statements
• Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations) • Prepares year-end benefit statements and benefit record updates. • Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates. • Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums. • Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees. • Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts) • Prepares offers, terms, and conditions letters. • Performs other duties as assigned. • Complies with all policies and standards.