About this role
Job summary
An exciting opportunity has arisen for an Administrator in our Social Care Team based in the Newtown Centre, Huntingdon.The successful candidate will provide efficient, effective and timely administrative support for the Social Care Admin and Social Work Team Such support will include liaison with partner agencies and colleagues within the wider health and social care service, ensuring effective communication and administrative systems are maintained to a high standard.
Main duties of the job
To provide efficient, effective and timely administrative support for the Social Care Admin and Social Work Team.
Such support will include liaison with partner agencies and colleagues within the wider health and social care service and ensuring effective communication and administrative systems are maintained to a high standard.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.
Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.
To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly underrepresented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
All appointments for new employees to CPFT are subject to the successful completion of a probationary period.
Please note we reserve the right to close adverts early should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.
For further information on CPFT, please visit our website at https://www.cpft.nhs.uk
Job description Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
1. Undertake financial and general administrative tasks to support the service.
2. Responsible for processing of financial information on the Local Authority Systems and assisting in keeping accurate record of transactions. This includes the processing of invoices for provider.
3. To deal discretely and efficiently with telephone calls and to relay messages in an effective, courteous and professional manner, conveying a high level of customer care.
4. To liaise with service users, relatives/carers, General Practitioners, other Consultants and medical staff, Community Services and any other Agency in an efficient manner.
5. Ensure an accurate, confidential and effective service by maintaining up to date filing systems (paper and electronic) and security of information in accordance with the policies and procedures of the County Council/CPFT and relevant legislation.
6. Servicing meetings arranging dates, venues, preparing papers and agenda and minute taking as appropriate.
7. To ensure that all correspondence is copied onto the Trust and Local Authority electronic records system in a timely manner.
8. To be aware that all work dealt with is of a highly confidential and sensitive nature and to comply with the requirements of the Caldicott Report, the Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to confidential data.
9. To ensure that all duties are carried out to the highest standard, and in accordance with current quality initiatives within the work area.
Person Specification
Education and Qualifications Essential
Educated to GCE/GCSE (A C grades),or equivalent. High standard of written English
Desirable
Educated to GCE/GCSE (A-C grade) in Maths/English NVQ Level 2 in Business Administration (or equivalent)
Experience Essential
Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of working with the public. Experience in secretarial/administrative position.
Desirable
Secretarial/administrative experience in the NHS/Local Authority within clinical and/or corporate services. Organising, attending and taking minutes/notes at meetings Lived experience of mental health. Experience of working in a busy and demanding office environment/multi disciplinary team
Skills and Abilities Essential
Excellent communication skills. An ability to adopt appropriately verbal, written and IT skills. Have a proactive and constructive approach to work with flexibility Ability to prioritise own workload, work to tight timescales and deal with interruptions Professional Attitude
Desirable
Good understanding of the NHS/Local Authority and the way it works. Ability to maintain reporting spreadsheets
Knowledge and Understanding Essential
Clear understanding of respect and confidentiality and be able to challenge unacceptable behaviour. Clear understanding of Microsoft Outlook, Word, Excel.
Desirable
Previous experience of using bespoke IT system (Mosaic, SystmOne)
Other Desirable
Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cambridgeshire and Peterborough NHS Foundation Trust
Address Newtown Centre
Nursery Road
Huntingdon
PE29 3RJ
United Kingdom
Employer's website https://www.cpft.nhs.uk/ (Opens in a new tab)