About this role
Job summary
An exciting opportunity has arisen in the Northamptonshire Integrated Sexual Health Service (NISHH) for a Patient Notifications Administratorwithin thecountywide Coding and Results Team (CaRT). NISHH undertake thousands of pathology tests annually as part of the service provided to the residents of Northamptonshire and the wider area in relation to their sexual health needs. Service users can access testing via online platforms and outreach sessions as well as in a clinic setting. The Coding and Results Team play a vital role in results management for the service which includes providing both negative and positive results to our service users in a timely manner and ensuring all clinical and activity coding is recorded correctly.
Main duties of the job
The role will involve result inputting and notification, arranging treatment appointments, discussing sexual histories, checking clinical and activity coding, and liaising with pathology and the medical team with any result abnormalities. The post holder will work closely with the Coding and Results Team Lead, the Senior Nurse, the Health Advisers and the Lead Administrator.
The successful candidate for this post should be an enthusiastic, committed team member, a good communicator and a non-judgmental, discreet individual. Ability to work well under pressure while prioritising competing demands are essential for the role, as well as an understanding of confidentiality within a sexual health service context. Previous NHS experience is desirable alongside knowledge of the services patient electronic record system; Lilie.
About us
As ahealth and wellbeing organisationhere atteam NHFTwe are dedicated to continuallyinnovateandstrive to make a differenceto our community and those working for our Trust, we aim to serve the people of Northamptonshire and surrounding areas withsafe, quality care. We deliver this from an understanding of our local healthcare needs, economy and the changing demands of our community.
Our mission,making a difference for you, with youwas chosen by our staff and stakeholders. It means in everything we do and through every service we provide, we want to make apositive difference in people's lives- forthose we care for,those we work withandthose who work with us.Everyone is part of our team.
Our core strategy is to be anemployer of choice,a great place to workand be known for adiverse and inclusive culturewhose staff feelvalued. We provide a range of NHS services including physical, mental health and specialty services provided in hospital settings and out in the community within schools, GP clinics and patients own homes.
Here at NHFT we pride ourselves on our 54321 roadmap, which encompasses ourPRIDE values,leadership behaviours,teams,enablersandour missionall of which are driven byour vision of 'being a leading provider of outstanding, compassionate care'. We are extremely proud to say this has also been recognised by the Care Quality Commission (CQC) and our CQC rating ofOutstanding for team NHFT.
Job description Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Knowledge and Experience Essential
Educated to A-level standard or with equivalent knowledge and experience Experience of working in an administrative role/office environment previously Experience of using IT systems including Microsoft Office Knowledge of sexual health or a clear passion for the specialism An understanding of issues that affect individuals diagnosed with a sexually transmitted infection
Desirable
Experience of working in the NHS Experience and knowledge of sexual health confidentiality laws Experience of ICE, Lilie or other Electronic Patient Records Experience of sexual health datasets including GUMCAD, SHRAD, HARS and of clinical coding relating to them
Behaviours and Values Essential
High level of organisation and time management Ability to remain calm under pressure High levels of communication skills, both verbal and non verbal Exceptional attention to detail and accuracy
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Northamptonshire Healthcare Foundation Trust
Address St Marys Hospital
London Road
Kettering
NN15 7PW
United Kingdom
Employer's website https://www.nhft.nhs.uk/ (Opens in a new tab)