About this role
Job summary
Are you an inspiring senior clinical leader ready to shape the future of community-based urgent and intermediate care? At East of England Community Health and Care NHS Trust (EEC), we are offering an exceptional opportunity to join our leadership team as Clinical Director for Intermediate Care and Urgent Community Response, on a 12 month fixed term contract or secondment, to support with the ambitious transformation programme.
This is a high-impact role, where you work in partnership with the other Clinical Director to lead the clinical and quality agenda across our Intermediate Care and Unscheduled Care services, driving excellence, innovation, and integration across the system.
At EEC, our mission is to deliver great health and care services in our local communities and achieve our vision of transforming lives and building healthier communities together. Our work is grounded in our values of:
Integrity Compassion Inclusion Ambition This is more than a leadership role - it's a chance to shape the future of urgent and intermediate care, improve patient outcomes and lead meaningful change across the health and care system.
If you are ready to take on a high-impact leadership role and help transform community care at scale, we would love to hear from you.
Please contact Kirsty Rowden, Director of Intermediate Care and Urgent Community Response.
Email: [email protected] Telephone number: 07765 400999
Main duties of the job
As Clinical Director, you will:
Provide visible, expert clinical leadership across intermediate and urgent community response services Lead a culture of continuous quality improvement, ensuring safe, effective, and patient-centred care Influence and deliver Trust-wide improvement programmes, shaping the future of our services Work collaboratively with system partners, playing a key role in integrated care delivery across the region You will join an ambitious, forward-thinking senior leadership team, with the opportunity to make a tangible difference to how care is delivered in the community.
As Clinical Director, you will help bring these values to life while leading delivery against our priorities, to:
Put people in control of their care Value our colleagues Work in partnerships Innovate and transform our organisation We are looking for a senior clinician who:
Brings a strong track record of senior clinical leadership in complex healthcare systems Is passionate about community-based care and system innovation Has experience in quality improvement and service transformation Thrives in collaborative, partnership-driven environments Can inspire teams and influence at both organisational and system level
About us
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
This role will include a stakeholder panel prior to interview.
Job description Job responsibilities
To work with the Director of Place/Directorate to lead the delivery of community health services across one of the operational areas within NCH&C. This will include the coordination, and implementation of the clinical quality & safety, management of people and resources. The post holder will lead the delivery of services in order to ensure delivery of the trusts quality agenda to include safety, clinical effectiveness and patient experience.
To work as a member of the Norfolk Adult and Older Peoples Senior Leadership Team to formulate and ensure the delivery of the trust corporate strategies, clinical strategy and operational business plan.
Work across the operational area to provide professional and managerial leadership and direction. You will lead on identified portfolio area(s) of clinical leadership across Norfolk Adults and Older People, working with key relevant system partners to improve specific clinical patient pathways across Norfolk.
Lead on behalf of the operational area the development of a joint clinical strategy, working closely with partners within the local PCN to achieve this. Ensure that professionals contribute to and influence business and service planning and developments.
Actively promote modernisation and new ways of working activity across the operational area, actively leading innovation and a culture of continuous quality improvement.
To work in partnership with the group model Nursing and Quality directorate to lead the safeguarding agenda within the identified operational area. In partnership with the Director of Place/Directorate to be responsible for the quality and performance of your identified operational area, including service effectiveness, lived experience and outcomes, complaints, and workforce planning. Lead Quality Improvement initiatives within the operational area and work with other CDs in other operational areas to embed joint quality improvement initiatives across the organisation. Provide clinical leadership for the Directorate, working in partnership with the Place/Lead Director to ensure the delivery of safe, effective services for the operational area. To lead on quality assurance against regulatory standards and expectations.
This post will lead teams to deliver the required outcomes of the long-term plan relating to quality.
Be part of the senior staff on-call rota system.
Person Specification
Qualifications & Training Essential
Professional clinical qualification Educated to first degree level Masters level qualification or equivalent experience relevant to the role and evidence of training in leadership. Current registration
Experience Essential
Be able to demonstrate leadership experience in terms of managing complex dynamics associated with multi-professional groups and across multiple service areas. Be able to demonstrate a breadth of experience in managing people and situations where significant challenges to service delivery are present. Show understanding of leadership and influencing skills with demonstrable application where line management responsibilities. Show through own experience and give examples of situations where challenges have been met and mitigated or overcome. Show methodologies / theory and experiential knowledge base used and their practical application to service environments, giving examples of successful outcomes.
Skills, Abilities and Knowledge Essential
Highly developed specialist professional and leadership knowledge, underpinned by experience and theory. Demonstrate at interview planning and organisational skills, supported by relevant theoretical knowledge and showing areas of demonstrable achievement. Demonstrate analytical abilities and processes for understanding complex reports both in terms of performance management and planning and in respect of HR functions and supporting staff in delivery of quality services. Demonstrate high level of competence in professional role supported by employment history, relevant theoretical and practical knowledge and experience. Standard keyboard skills
Communication Essential
Excellent written and verbal communication skills. Ability to assess and make effective decisions under pressure in complex situations and use own judgement to problem solve. Able to deliver sensitive information to large groups in a number of different ways including (but not limited to, verbal, in writing). Able to present ideas, inferences, conclusions in writing and face-to-face to a wide audience including training delivery.
Personal and People Development Essential
Strong evidence of continued professional development. Experience in developing a team and individuals both new to role and individuals in need.
Personal Attributes / Behaviours Essential
Must be self-motivated, enthusiastic and be able to meet deadlines within a pressured environment. Be able to take responsibility and shoulder accountability. Abilities required that would enable the post holder to perform effectively in the role - motivated, enthusiastic, deadlines, etc. Candidate able to demonstrate their commitment to role and give examples from experience on how they meet deadlines, cope with stresses and external influences. Describe how they self-motivate and describe view on responsibility and accountability with own role and within teams.
Other Essential
Must be able to work flexibly and balance hours of work to meet service need. Will be required to travel (car driver) and on occasion work outside normally accepted hours in order to ensure service delivery over a 24-hour day period. Willing to undertake DBS check at Enhanced level.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name East of England Community Health and Care NHS Trust
Address Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)