About this role
Job summary
We are looking for a dynamic and motivated administrator to join the Islington Social Communication Team; a specialist service for autistic children of 5 years and under. The team provides assessment, diagnosis and pre/post diagnostic support for autistic children and their parents/carers. The team also provides support, training and consultation to staff across a range of providers.
The post-holder will play an important role in the provision of high quality secretarial and administrative support to this team. They will have excellent interpersonal, organisational, secretarial and computer skills.
The Social Communication Team is a friendly, progressive and dynamic team which also has a strong focus on staff wellbeing. We promote equal opportunities and access for all and support flexible working hours.
The post holder will be based primarily at the Northern Health Centre.
Main duties of the job
To provide high quality administrative support to the Islington Social Communication Team
Through close liaison with the Clinical Manager and service manager to assist with the management and maintenance of the SCT waiting list.
To monitor and manage incoming referrals.
To support pathways within the autism service I.e., autism sleep pathway
To assist in the collection of data
To produce a variety of documents including clinical letters, reports, and memos to Whittington Health recognised standard
To manage phone calls to the service
To contribute to quality and improvement initiative
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description Job responsibilities
To provide high quality administrative support tothe Islington Social Communication Team.
Please refer to Job Description for further information.
Person Specification
Education and Qualifications Essential
Minimum of 5 GCSE grades C
Desirable
Familiar with autism and neuro-divergency Knowledge and skills for the post or equivalent acquired through in-depth experience and training
Skills and Abilities Essential
Ability to organise and prioritise workload and work accurately under pressure to meet targets Ability to work to a high degree of accuracy and excellent attention to detail
Desirable
Able to use patient tracking and clinical notes systems
Knowledge & Experience Essential
Experience of administering waiting lists and caseloads Previous experience involving patient contact and/or scheduling of appointments Able to use the Microsoft Office suite to a good standard - Word, Excel, PowerPoint, Outlook
Desirable
Experience of using electronic patient record systems (e.g. RiO)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Whittington Hospital NHS Trust
Address The Northern Health Health Centre
580 Holloway RD
London
N7 6LB
United Kingdom
Employer's website https://www.whittington.nhs.uk/ (Opens in a new tab)