About this role
Job Responsibilities • Continuous focus on achieving the allocated revenue budget throughout the month to achieve the forecasted annual target. • Research the market, analyze current and potential trends, and monitor competitor behavior to address the trends and competitor activities and to maximize banquet sales revenue. • Respond to inquiries ranging from telephone calls, emails, and walk-ins by the end of each working day. • Provide accurate and timely information to clients, vendors, and meeting planners. • Meet and discuss with clients on the specifics of the event for pricing and event planning purposes. • Coordinate event requirements with the relevant departments and tears of the Hotel to ensure smooth flow the event. • Make regular visits to events to ensure smooth flow of proceedings. • Execute administrative duties, including but not limited to correspondence contract generation, filing, payments, and other administrative duties as required. • Coordinate guest problems and complain with assistance from senior supervisor/ head of department when necessary. • Maintain excellent communication and relationships with other departments and tears of the Hotel to ensure consistency of customer service and quality of food and beverages. • Promote the Hotel's event services to all associations. medical industry, leisure industry, corporate companies, and embassies by continuously visiting and strengthening relationships. Person Specifications • Minimum 3 years of sales experience preferably in banquets, in a five-star hotel at a senior executive level. • Fluency in English and excellent communication & negotiation skills. • Excellent interpersonal and team management skills. • Professional qualification in Sales & Marketing will be a definite advantage.