About this role
*Job Overview*
We are seeking a passionate and detail-oriented Licensed Optician to join our dynamic optical team. In this vital role, you will provide exceptional customer service by assisting clients in selecting the perfect eyewear solutions tailored to their needs. Your expertise will ensure accurate measurements, proper fitting, and high-quality lens and frame adjustments. As a Licensed Optician, you will play an integral part in enhancing our patients? vision and confidence while maintaining compliance with industry standards and regulations. This position offers an exciting opportunity to combine technical skills with retail sales acumen in a fast-paced, customer-focused environment.
*Duties*
* Assist customers in choosing eyewear that best suits their lifestyle, preferences, and prescription requirements * Take precise measurements for lenses and frames to ensure optimal fit and comfort * Conduct thorough optical assessments using laboratory experience and knowledge of medical terminology * Perform lens and frame adjustments to ensure proper fit and function * Educate patients on lens options, lens coatings, and proper eyewear care to maximize satisfaction * Manage inventory levels of frames, lenses, and accessories to meet customer demand * Utilize retail sales techniques to promote additional products or services, contributing to store goals * Maintain accurate patient records using electronic health record systems such as Epic or similar platforms * Ensure compliance with all regulatory standards and industry best practices
*Qualifications*
* Valid provincial licensure as an Optician with appropriate certification to dispense eyewear legally * Proven experience in optical retail sales and customer service excellence * Strong knowledge of medical terminology related to eye care and vision correction * Laboratory experience with lens cutting, edging, and fitting preferred * Familiarity with optical equipment, including measurement devices and fitting tools * Experience working with retail management systems and electronic health records. * Excellent communication skills with the ability to explain technical information clearly and professionally
Join us to make a difference in people?s lives by providing expert optical care combined with outstanding customer service. We?re dedicated to supporting your growth as a Licensed Optician while fostering a vibrant team environment where your skills can shine!
Pay: $23.00-$30.00 per hour
Benefits: * On-site parking * Paid time off * Store discount
Willingness to travel: * 25% (preferred)
Work Location: In person