About this role
About OSCIAThe Ontario Soil and Crop Improvement Association (OSCIA) is a unique not-for-profit farm organization whose diverse membership has a significant presence in all agricultural areas of the province and across all major sectors. The mission of OSCIA is to facilitate responsible economic management of soil, water, air and crops through development and communication of innovative farming practices. OSCIA is a leader in agricultural program delivery, including cost-share funding distribution, educational workshop offerings for farmers, and administration of on-farm applied research and knowledge transfer opportunities. Job SummaryThe Programs Analyst supports OSCIA's delivery of cost-share, educational, and programming by reviewing and processing applications and claims, supporting program development and reporting, and assisting with data management and stakeholder engagement. This role contributes to effective program administration and provides responsive, professional customer service to Ontario farmers and program partners.Key Responsibilities & DutiesProgram Delivery SupportSupport the development, delivery, reporting, and evaluation of educational and cost-share programs for Ontario farmers.Support the development of communication and promotional program materials.Coordinate/facilitate discussions and meetings with internal staff and external stakeholders (e.g. academia, conservation authorities, farmers, etc.).Support agreements with project stakeholders and partners, including work agreements and data management/sharing agreements.Support the execution of special projects, as assigned, to help ensure the effective delivery of cost-share programs.Administration & ReportingReview, evaluate, and process cost-share applications and claims from Ontario farmers using internal data management systems.Support data management, tracking, and reporting of performance measures and program deliverables for cost-share programs.Maintain accurate documentation and records to support internal reporting and compliance requirements.Assist with internal tracking systems and reporting tools to support program outcomes and continuous improvement.Customer Service & Farm Community SupportProvide high-quality customer service to Ontario farmers by responding to inquiries in a timely, accurate, and professional manner.Support producers by providing clear guidance on OSCIA program requirements, eligibility criteria, and application/claim processes.Support resolution of farmer issues or concerns by coordinating with internal teams and escalating matters as required.Promote a positive farmer experience through proactive communication and consistent support.Other duties as assigned. Performance MetricsAccuracy & Compliance: Accuracy and completeness of application and claim reviews, including adherence to eligibility requirements and documentation standards.Timeliness: Timeliness of processing applications and claims in alignment with program service standards and internal deadlines.Reporting Quality: Quality and consistency of program reporting, data tracking, and documentation.Deliverables Achievement: Achievement of assigned program deliverables and reporting milestones as outlined in funding agreements.Customer Service: Responsiveness to farmer inquiries and stakeholder requests, including professionalism and customer service quality.Continuous Improvement: Contribution to continuous improvement initiatives, including identification of efficiencies and process enhancements.Communications Support: Effectiveness in supporting communications and promotional material development to increase program awareness and participation. Qualifications & SkillsEducation: Post-secondary education in an agricultural or environmental-related field (e.g., soil science, animal biology, agronomy, agricultural business, resource management, geography).Years of Experience: Minimum 1&a