About this role
Job summary
An exciting opportunity has arisen to join our Administration Team at GMMH within AFS Riverside Centre in a role of Ward Administrator based in a fast paced medium and low secure mental health facility.
Your duties will include supporting patients and their relatives on the Ward as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
The Riverside Centre is a medium secure inpatient unit providing support to both male and female patients. We welcome applications from people with admin experience who are comfortable working in a fast paced, varied work environment.
You will be based on a ward and have a close working relationship with the Ward Manager, Ward Staff and other Ward Administrators to ensure the smooth running of the ward. There is a large element of dealing with patient and activity monies within this role and therefore we would welcome applicants with some experience of handling money.
Full training will be provided for all successful applicants.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within AFS Riverside and its peripheral ward areas, to provide support during absence of other administrators.
The ideal candidate will have a flexible approach in providing administration support to the multi-disciplinary teams. There will be client and carer telephone contact and also, face-to-face contact on daily basis therefore, good communication skills are essential.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000members of staff, who deliver services from more than122locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
See attached detailed job description and person specification
Staff benefits
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts
Person Specification
Other Requirements Essential
Prepared to work flexibly to meet the needs of the service
EDUCATION/QUALIFICATIONS Essential
NVQ level 2 (or equivalent) or demonstratable admin experience
Experience Essential
Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting Experience of working as part of a team in order to achieve a shared vision/goal Experience of maintaining quality standards in ones work
Knowledge Essential
Knowledge of equal opportunities legislation An awareness of policies & procedures in relation to confidentiality, information sharing, and safeguarding
Skills & Abilities Essential
Ability to use Word (and at least one other Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access) Ability to use one's own initiative and prioritise workload Good organisational skills in order to maintain efficiency Effective and coherent oral and written communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Riverside Centre
Prestwich Hospital, Bury New Road
Prestwich
M25 3BL
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)