About this role
We are looking for a flexible housekeeping team leader to join our Unicorn team in The Netherlands for an apart-hotel in Rotterdam. Do you have a passion for making spaces shine and to create great energy with a team?Then we have the perfect job for you!As a “Unicorn”-team leader you will lead our team of housekeepers to make sure that all the guest rooms and common areas are clean and maintained to a high standard of cleanliness. Together with the Housekeeping Manager you will help ensure our housekeeping operations run smoothly and that all guests have a brilliant stay in this serviced apart-hotel!What you will do - Provide support, training and guidance tot the housekeeping team - Check rooms and common areas, including stairways and lounge/lobby areas for cleanliness and ensure Brand standards! - Make sure cleaning deadlines are met for check-in rooms - Participate in cleaning, when needed - Establish and educate staff on cleanliness, tidiness and hygiene standards - Create “wow” moments for our guests - Work in a supportive and dynamic team and motivate team members! - Respond to customer complaints and special requests Functie-eisen: - Previous experience from cleaning and operations in hotel/apartments - Flexible, professional and capable to work under pressure - Excellent customer, organizational and team management skills - Stamina to handle physical demands of the job - Must be flexible and willing to work on weekends - English language is required, other languages are a plus - You communicate professional and easily both with team members, clients and guestsAbout Unicorn Hospitality Unicorn Hospitality Services is a professional hospitality company providing high-quality cleaning and support services to hotels and serviced apartments across Europe. We value teamwork, reliability, and dedication to excellence. Our people are at the heart of what we do.