About this role
An Assistant Banqueting Manager with Waldorf Astoria Hotels & Resorts is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. What will I be doing? - Manage all Banquets/Events operationally and administratively. - Maintain exceptional levels of customer service - Evaluate guest satisfaction levels with a focus on continuous improvement - Propose ideas to build the range and quality of G,C&E, in cooperation with the G,C&E Supervisor - Contain costs, identifying any areas for action - Ensure training is carried out on an ongoing basis - Ensure communication meetings are conducted and post-meeting minutes generated - Manage staff performance issues in compliance with company policies and procedures - Comply with hotel security, fire regulations and all health and safety legislation Functie-eisen: What are we looking for: To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow An Assistant Banqueting Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. - Strong knowledge of hotel/leisure/service sector - Record of success in Operational Group, Conference & Events departments, specifically the ability to deliver profit, control costs, and build customer loyalty - Exceptional communication skills - Exceptional leadership skills to create a winning team - G,C&E Operations experience in a managerial position in hotel/Events Centre - Team player - Great organisational skills and flexible to adapt to any situation - In the possession of a valid working permit and residence permit for the NetherlandsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Degree or diploma in Hotel Management or equivalent - Passion for delivering exceptional levels of guest service - Experience in luxury environmentWhat benefits will