About this role
What you'll do:
Eaton is looking for
Customer Project Manager (Order Manager)
This position will be located in our plant in Suchdol and Luznici or Schrems - enclosures/power distribution components
Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
LVSA Project Ownership & Execution
• Own assigned customer projects from PO receipt to shipment / handover • Create and maintain project plans, milestones, and priorities • Monitor progress across all phases (engineering, material readiness, production, FAT, delivery) • Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
• Act as the primary contact for customers and Front-end team during project execution • Coordinate technical clarifications, schedule updates, and status reporting • Manage customer meetings, progress calls, and escalation topics • Build strong customer relationships through proactive communication
Cross-Functional Coordination
• Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics • Drive timely decisions and remove blockers
Schedule & Milestone Management
• Manage key project milestones (M0-M10), including Project Hand-over and Kick-off, IFC release, Material readiness, Start of assembly, FAT and Shipment • Identify risks early and implement mitigation and recovery actions Change Management • Lead customer change management process, coordinate customer changes, deviations, and engineering change requests • Assess impact on cost, lead time, and scope together with relevant functions • Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
• Monitor project scope vs order confirmation • Drive management of variation orders / additional costs where applicable • Escalate commercial risks or scope gaps
Quality & Delivery Focus
• Support FAT planning and customer attendance • Ensure documentation package is ready for delivery • Drive issue resolution to protect on-time delivery and customer satisfaction
Reporting & Governance
• Maintain accurate project tracker and status reporting • Present project status, risks, and actions in internal reviews • Lead lessons learned after project completion
Qualifications:
Degree in Engineering, Business, Operations, or equivalent practical experience3+ years in project management, order management, or customer project execution Skills:
Experience in manufacturing / engineered-to-order products preferredExperience with electrical equipment / switchgear / industrial projects is a strong advantageExcellent English skills (Czech language for the site in Suchdol required)Understanding of project lifecycle in manufacturing environmentAbility to read technical drawings / understand engineering topics (advantage)Strong planning and coordination capabilityFamiliarity with ERP (SAP)/ project tracking tools / ExcelStrong customer communication skillsOwnership and accountabilityAbility to manage multiple prioritiesProblem-solving mindset