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Service Order Handler internship (project management team) @ Hitachi Energy

Monselice, Veneto, ITOnsiteFull-time
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About this role

The opportunity

We are looking for an intern to support Service Project Managers in ensuring efficient and accurate execution of customer orders from entry to delivery, acting as a key interface between Sales, Operations, and Customers.

How you'll make an impact

Order Management

Create, review, and manage customer orders in SAPValidate commercial terms (price, Incoterms, payment terms, delivery dates)Ensure completeness and accuracy of order data Order Execution & Monitoring

Track order progress from booking to invoicing and deliveryCoordinate with supply chain, production, and logistics for timely executionProactively communicate bottlenecks (availability, delays, discrepancies) Customer & Stakeholder Interaction

Act in collaboration with Project Manager for customers on order-related topicsSupport Sales with order status, backlog, and delivery commitmentsCollaborate with Finance on billing, credit checks, and disputes Documentation & Compliance

Ensure correct documentation (order confirmations, shipping docs, invoices)Maintain compliance with internal controls (SOX) and company policiesSupport audits with required documentation and traceability Reporting & Data Quality

Monitor order backlog, delivery performance, and KPIsMaintain high data quality standards in systems Key Interfaces other than Project Managers

Sales / Local Business UnitSupply Chain & PlanningLogistics / WarehouseFinance & ControllingCustomers KPIs (typical)

On-time delivery (OTD)Order accuracy / error rateCycle time from order to deliveryBacklog quality Your background

Technical

SAP (order entry, delivery, billing)Strong Excel; Power BI is a plusUnderstanding of order-to-cash (O2C) process Soft Skills

Strong coordination and problem-solving skillsAttention to detail and data accuracyCustomer-oriented mindsetAbility to manage multiple orders/priorities More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a work place where personal and organizational success grow together.

The minimum salary for this internship in the location specified is as follows:

Starting from: 800 € gross The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

Our benefits offering for this role generally includes:

Lunch ticket or canteen, Flexible working hours, Hybrid work model. Apply now Current employees apply here

Skills

Project Management

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