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Senior Salesforce Platform Analyst (AI Enabled) @ Deepl

LondonRemoteFull-timePosted 41 days ago

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About this role

Meet DeepLDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.

Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.

What sets us apartWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.

When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.

What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog.

What will you be doing at DeepL?

DeepL is scaling its go-to-market operations and evolving Salesforce into a highly reliable, AI-enabled platform that supports global revenue teams.

This is not a Business Analyst role, this is a hands-on platform role where you are expected to:

Design and build solutions directly in Salesforce (declarative-first)

Improve how the platform behaves at scale

Use AI to increase speed, quality, and clarity of your work

You will work across core GTM workflows (Lead → Opportunity → Q2C → Renewals), ensuring Salesforce is consistent, trusted, and scalable.

You will also be expected to actively use tools like ChatGPT and Claude Code to:

Analyse requirements

Generate and refine solutions

Improve documentation and reporting

Identify edge cases and data issues faster

If your current role does not involve building in Salesforce or using AI tools regularly, this is not the right position.

This is a senior individual contributor role focused on platform optimisation through hands-on delivery.

You will:

Own problems end-to-end (not just define them)

Build scalable declarative solutions

Improve data quality and reporting reliability

Drive consistency across GTM processes

You are expected to think in systems, not tickets.

Your responsibilities

Platform Optimisation (Build, don’t just analyse)

Identify inefficiencies, inconsistencies, and data issues across GTM processes

Design and implement improvements using Salesforce declarative tools (Flows, validation rules, layouts, reporting)

Reduce manual work and standardise behaviour across the platform

Own delivery from idea → design → build → adoption

AI-Enabled Platform Delivery (Non-Negotiable)

Use AI tools to:

Analyse requirements and propose structured solutions

Generate and refine Flow logic, validation approaches, and reporting structures

Identify edge cases and data risks early

Accelerate documentation and stakeholder communication

Clearly demonstrate how AI improves:

Speed

Quality

Decision making

Declarative Solution Design

Design scalable, maintainable solutions using Salesforce best practices

Make deliberate trade-offs (e.g. when declarative is sufficient vs when to involve engineering)

Ensure automation is predictable, observable, and does not introduce hidden complexity

Align with platform standards and long-term maintainability

Data Quality & Governance

Own and improve data quality across key GTM objects

Define and enforce data standards (validation, required fields, controlled processes)

Identify root causes of data issues and fix them systematically

Ensure reporting is consistent and trusted across the business

Requirements & Delivery Discipline

Translate business needs into clear, structured, build-ready solutions

Challenge vague or low-quality requests

Act as a quality gate for incoming work

Maintain lightweight but effective documentation

Adoption & Enablement

Ensure solutions are usable and adopted

Provide clear, practical guidance to end users

Use data and feedback to continuously improve the platform

Qualities we look for

Core RequirementsStrong hands-on Salesforce experience in a declarative-focused role

Proven track record of building and delivering solutions directly in Salesforce

Deep understanding of Flows, validation, reporting, and data models

Experience improving data quality and platform consistency at scale

What differentiates you (this is what we actually hire on)1. You build, not just analyse

You are comfortable owning delivery end-to-end

You don’t hand off everything to engineers

You take responsibility for outcomes

2. AI-Native Mindset

You actively use tools like ChatGPT or Claude Code in your daily work

You can clearly explain:

How AI helps you work faster and better

Where it adds value vs where it doesn’t

You use AI to improve both thinking and execution, not just documentation

3. Structured thinking & communication

You can break down messy problems into clear solutions

You communicate simply and directly

You challenge requirements when needed

Nice to Have

Salesforce certifications (Admin, Advanced Admin, Platform App Builder)

Experience in B2B SaaS / GTM environments

Exposure to Quote-to-Cash processes

Familiarity with Agile tooling (Jira, Confluence)

Basic understanding of integrations and downstream data usage

We are an equal opportunity employerYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

Skills

Salesforce PlatformSales

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