About this role
Make your mark by leading a team that delivers accurate, timely fund accounting outcomes for pension fund clients. You will oversee day-to-day delivery while strengthening controls and improving how work gets done across a global operating model. Bring your leadership skills to a role that blends client outcomes, operational excellence, and risk discipline. Grow your impact by driving change initiatives that improve quality, capacity, and service.
As a Fund Accounting Operations Team Leader within the Fund Accounting Operations team, you oversee delivery of financial statements, net asset values (NAVs), and related accounting reporting for pension fund clients. You lead daily execution and ensure outputs meet required timelines, quality standards, and control expectations. You manage escalations and resolve issues that arise from accounting or securities transaction exceptions. You partner with global stakeholders to execute strategic change and improve end-to-end service outcomes.
Job responsibilities:
Escalate issues promptly using defined management channels and provide clear status updates to stakeholdersStrengthen the risk and controls framework, focusing supervisory attention on higher-risk processesDrive service excellence by reducing errors and improving timeliness and quality of deliverablesPartner with global stakeholders to execute operating model and location strategy initiativesIdentify productivity opportunities that improve capacity planning and support growth while reducing unnecessary overtimeLead process re-engineering and platform improvements to enable strategic changeDevelop and retain a high-performing team through coaching, performance management, and inclusive leadership Required qualifications, capabilities, and skills:
10 years of experience in financial services operations, including fund accounting and/or investment operationsExperience managing an operations team of 20+ people, including performance management and coaching responsibilitiesExperience delivering fund accounting outputs (for example, NAVs and financial statements) in a deadline-driven environmentDemonstrated ability to manage escalations and lead resolution of complex operational issuesStrong knowledge of operational controls, including reconciliations, validation, and exception managementProven ability to partner effectively with senior stakeholders across functions and locationsExcellent written and verbal communication skills, including the ability to produce clear updates and documentationStrong analytical skills with the ability to identify drivers, trends, and root causes from operational dataExperience managing to a finance and headcount plan (tracking, forecasting, and execution)Ability to prioritize, multitask, and maintain delivery standards under time pressure Preferred qualifications, capabilities, and skills:
Experience managing outsourced and/or offshore operations and vendor performanceExperience leading strategic change initiatives (for example, process redesign or platform modernization)Experience building or enhancing a controls framework for higher-risk operational processesFamiliarity with cross-asset investment products and related fund accounting impactsExperience establishing and tracking measurable service quality and efficiency targets
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.