About this role
Salary: £26,500 - 27,500 per year
Requirements: Previous IT experience or evidence of personal IT projectsA genuine passion for technology and problem-solvingExperience working in a customer-facing roleStrong written and verbal communication skillsA friendly, patient and approachable mannerThe confidence to work independently and as part of a teamExcellent attention to detail and organisational skillsA willingness to learn, train and progressGCSEs in English and MathsAn IT qualification such as CompTIA A+, Microsoft MS-900 or equivalent would be beneficialSuccessful completion of an enhanced DBS check and relevant safer recruitment checks Responsibilities: Resolve first-line IT support tickets through the helpdeskProvide friendly technical support to staff and studentsInstall software and upgrade existing applicationsTest, diagnose and repair laptops, desktops and other IT equipmentAssist with the maintenance of the network and wider IT infrastructureCarry out routine maintenance of classroom technologyMaintain and manage hardware and peripheralsEnsure IT systems and devices are secure and appropriate for student useEscalate more complex technical issues when requiredMaintain clear and accurate support records Technologies: HardwareSupportNetwork More:
We are a well-established and growing technology business providing specialist IT services to the education sector. We have a strong track record of supporting our people, with many of the IT professionals we have recruited still with us today, reflecting our culture, progression and support. Based onsite in Lingfield, Surrey, this role offers a salary of £26,500 to £27,500, 40 hours per week, 22 days of annual leave plus bank holidays, excellent training and career progression, support from an experienced technical team, exposure to a broad range of technologies, and regular company social events within a welcoming team culture.
last updated 31 week of 2026