About this role
Salary: £? - ? per year
Requirements: Experience working within secure government environmentsActive SC clearanceFamiliarity with GDS Service Standards or similar user-centred design frameworksProven experience as a User Researcher within Agile digital delivery environmentsStrong experience delivering both discovery (generative) and evaluative user researchExperience planning and conducting interviews, workshops, usability testing and other research activitiesAbility to synthesise research into personas, user journeys and actionable recommendationsExperience communicating findings to technical and non-technical stakeholdersStrong facilitation and stakeholder engagement skills Responsibilities: Plan and deliver qualitative and quantitative research activities across the service lifecycleIdentify user behaviours, pain points and opportunitiesTranslate complex findings into clear, actionable insights that influence design decisions, product backlogs and future service improvementsWork closely with Product Managers, Designers, Developers and Delivery ManagersFacilitate workshops and research playback sessionsEngage with a wide range of stakeholdersAdvocate for user-centred design within an agile delivery environment Technologies: UX UI Design More:
We are recruiting for an experienced User Researcher to join a multidisciplinary digital team delivering user-centred services within a high-profile UK Government programme. This is an outside IR35, 3-month contract offering £400-£500 per day on a hybrid basis in Portsmouth, with three days per week onsite. Active SC clearance is essential due to the secure nature of the work and the fast turnaround required. We work in a collaborative environment focused on shaping digital products and keeping user needs at the heart of service design and delivery.
last updated 31 week of 2026