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Salesforce Administrator @ Syntax Consultancy Ltd

Clarke Street, DerbyOnsiteFull-time
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About this role

Salary: £30,000 - 40,000 per year

Requirements: In-depth experience with Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, and Omniscript configurationStrong Salesforce core configuration skills including objects, flows, fields, and permissionsExperience providing technical support to Salesforce users and customers in line with agreed SLAsAbility to handle Salesforce support requests including bug fixes, queries, changes, and basic development requestsExperience owning the end-to-end Salesforce operational support cycle, including analysis, investigation, troubleshooting, problem-solving, implementation, and reportingExperience working directly with customers across multiple channels including phone, email, messaging, and Salesforce Experience CloudAdvantageous: Salesforce Certified Platform AdministratorAdvantageous: Salesforce Non-Profit Cloud experienceAdvantageous: Marketing Cloud Engagement experienceAdvantageous: Apex coding experienceAdvantageous: Lightning Web Components (LWCs) experienceAdvantageous: experience working within an IT consultancy environment Responsibilities: Provide day-to-day operational support to our Salesforce users and managed service clientsDeliver technical support to our Salesforce customers and their specific Salesforce implementations in line with agreed SLAsManage a range of Salesforce support requests, including bug fixes, queries, changes, and basic development requestsOwn the end-to-end Salesforce operational support cycle, including analysis, investigation, troubleshooting, problem-solving, implementation, and reportingWork directly with our customers across phone, email, messaging, and Salesforce Experience Cloud channels Technologies: ApexCloudSupportLightning Web ComponentsMarketingSalesforceWebDevOps More:

We are a specialist IT consultancy business offering a permanent Salesforce Administrator opportunity based in Derbyshire on a hybrid working model, with 2 days per week working remotely and 3 days per week on-site north of Derby. The role is available to start ASAP during Summer 2026. We offer a salary of £30,000 to £40,000 depending on experience, along with 25 days holiday plus bank holidays, pension, healthcare, and professional training.

last updated 31 week of 2026

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