About this role
Salary: £50,000 - 80,000 per year
Requirements: Strong commercial Data Analyst experience in a similar role, preferably in a fast-moving, growing health or tech consumer product/service businessDegree or equivalent in Data, Tech or a numerate disciplineStrong SQL skills and confidence working with large datasets; Python or R experience for data analysis is beneficialProficient in Excel and at least one BI tool such as Power BI or Tableau; customer management and EPOS system knowledge is advantageousExcellent attention to detail and a methodical approach to analysis, ideally with a basic understanding of statistical conceptsCurious and analytical, with a genuine interest in the story the data tellsAble to explain technical findings to non-technical stakeholdersHigh integrity, collaborative approach, strong organisational skills, and the ability to manage multiple requestsCommitted to continuous learning and professional developmentPermanent eligibility to work in the UK is required; no visa opportunities are available Responsibilities: Build and maintain dashboards and self-service reports for membership, sales and retention metricsAutomate recurring reporting to reduce manual effort and improve accuracyEnsure reports are accurate, well-documented, and easy for non-technical users to interpretAnalyse trends in customer growth, churn, engagement, and campaign performanceRespond to ad hoc analysis requests from Marketing, Operations and FinanceIdentify patterns and flag risks or opportunities to relevant stakeholdersValidate incoming data feeds from customer, EPOS and marketing systemsInvestigate and resolve data discrepancies in collaboration with the Data EngineerMaintain clear documentation of report logic and data sourcesWork with colleague teams to understand information needsPresent findings clearly to both technical and non-technical audiencesSupport the Lead Data Analyst in prioritising the analytics workload Technologies: ExcelSupportMarketingPower BIPythonSQLTableau More:
We are a successful tech scale-up and a cash-generative SME, currently at around £12m turnover with approximately 80 staff, and we are aiming to double in size over the next five years under the guidance of our experienced, highly charismatic and driven owner, supported by a first-class senior leadership team including a new CEO. We are strengthening our Data & Insight capability and working closely with our Operations Director, who leads our Customer Service, Project Delivery, IT and HR teams. This is a full-time, permanent, office-based role in Gateshead, with a salary of £50,000 to £80,000 plus benefits, training and development support, free parking, on-site health facilities, staff events and discounts. We review applications on receipt and aim to respond to shortlisted candidates within 5 working days.
last updated 31 week of 2026