About this role
Job summary
Are you confident using Microsoft Outlook, Excel and Word? Do you have strong typing skills and a keen eye for detail? If you're a good communicator with a willingness to learn, this could be the perfect opportunity for you.
We're looking for a proactive and highly organised individual to join our welcoming team in the Cardiology Department. In this role, you'll work closely with an experienced Medical Secretary Team, providing vital administrative support in a fast-paced and dynamic environment. This is a great opportunity for someone who enjoys variety, teamwork, and making a real difference in the smooth running of our services.
You'll be working alongside a supportive and enthusiastic team, liaising with colleagues across all levels. Strong administrative skills, the ability to manage competing priorities, and a proactive, flexible approach are essential. You'll be expected to maintain high standards of accuracy and confidentiality in all aspects of your work.
If you're a team player with excellent written and verbal communication skills, and you thrive in a fast-paced environment, we'd love to hear from you. Join us and contribute to a positive, collaborative workplace where your skills are truly valued.
Main duties of the job
In this key role, you will:
Provide a complete medical administrative service including Referral to Treatment (RTT), patient correspondence and editing and formatting letters. Liaising with Nurses, Doctors and other members of the multidisciplinary team including inpatient and outpatient bookings teams to provide a quality service for the patients. Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate. You don't need NHS experience - just the ability to adapt quickly in a fast-paced environment and a commitment to high standards. We offer flexibility in working arrangements and a chance to be part of a team that truly makes a difference.
If you're detail-oriented, confident using Microsoft Office, have strong typing skills, are eager to learn and ready to make a difference, we'd love to hear from you.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we're proud of.
We're committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing - and yes, we even have a pool!
Discover what it's like to live and work in Bath, explore our RUH staff benefits, and learn how we're building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Job description Job responsibilities Please refer to attached job description and person specification for more information about this opportunity
Person Specification
Qualifications Essential
Excellent standard of written and spoken English. Minimum level of GCSE English, Grade C or above.
Desirable
Audio typing qualifications at RSA Level 3 or equivalent experience. Proven audio typing speed of 50wpm.
Experience Essential
Knowledge of office and administrative processes.
Desirable
Previous experience in the NHS or similar healthcare-based environment.
Specific Skills Essential
Computer literate in Microsoft software: Word, Excel, Outlook, Adobe, Internet Explorer, Google Chrome, etc. Ability to prioritise and organise workload effectively. Be flexible to changing situations ie cross-covering when other secretarial staff on leave.
Desirable
To produce work of a high standard with attention to detail.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal United Hospitals Bath NHS Foundation Trust
Address Royal United Hospital
Combe Park
Bath
BA1 3NG
United Kingdom
Employer's website https://www.ruh.nhs.uk/ (Opens in a new tab)