About this role
Job summary
*Please note, this role does not meet the requirementsfor sponsorship*
The post holder is responsible for supporting the Operational Manager in the management of the business activities of the Centre, to ensure delivery of its strategic and operational objectives in line with the Operational Plan.
To work closely with the Clinical and Scientific Leaders for services in the Pathology Centre. The Service Manager will support all areas within Pathology and will be responsible for supporting the senior Pathology Leadership Team in the management of the business activities of their respective service areas.
The post holder will work closely with the Operational Manager to ensure efficient and effective management of all resources in order to deliver safe, high quality, and effective services in an environment of continuous improvement.
The post holder will take operational management responsibility for Specimen Reception, Stores, and (non-patient) Transport within the Pathology Centre.
The post holder will work with other Centres and Divisions, as required, to deliver the Trust's overall strategic objectives, ensuring that the patient care and experience is a key priority.
Main duties of the job
To manage and maintain performance management systems to support delivery of the Operational Plan for the service area.
Through the analysis and interpretation of a wide range of complex information, to continuously monitor clinical and financial performance.
To ensure that all information relating to the activity within the area of responsibility is recorded accurately and in a timely manner to enable performance to be continuously monitored.
To work closely with colleagues in the Finance, Procurement, Business Intelligence, and HR functions to ensure that relevant and accurate information regarding the Centre's activity and performance is available.
To ensure that relevant information on activity and performance is disseminated as appropriate throughout the area of responsibility to support effective decision-making.
To identify and address areas of concern, discuss and offer options for improvement and, with support, implement change where required.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications Essential
Degree level education or equivalent professional qualification or experience Evidence of professional management development Evidence of a commitment to continuous professional development
Knowledge Essential
Experience of working at a management or professional level Experience of managing teams Experience of leading the implementation of service improvement including change management programmes Track record of achieving service targets
Desirable
Evidence of effective design and management of patient flows and pathways Experience of business strategy and planning Experience of managing risk Management of a budget
Skills Essential
Strong leadership skills Ability to manage a range of staff groups/professions to deliver objectives and targets Ability to analyse complex and sometimes conflicting information in order to resolve issues Advanced decision-making skills
Desirable
Ability to manage a budget Knowledge of quality improvement tools and methodology Knowledge of current professional practice and health policy requirements
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)