About this role
Job summary
This is an exciting opportunity for a positive and hardworking individual to join our Bank Portering Team.
We provide a wide range of duties created by the demands of The Shrewsbury and Telford Hospital NHS Trust. These duties include the movement of patients throughout the Trust, collection and delivery of mail, transport of blood products, movement of office furniture, the movement of waste and a host of duties that provide a high standard of care to our patients.
The successful candidate should have a basic knowledge of using a mobile device as iPods are an integral part of the Facilities Assistant role.
Main duties of the job
To carry out duties relating to specialist departments, including outside agencies such as Shropdoc. To assist the Chargehand Porters with the training and induction of new staff for an initial period until they feel confident to carry out the duties on their own. To collect and deliver hostess trolleys and crockery trolleys between the wards and the Catering Department. To collect dirty linen and general refuse from all wards and departments disposal cupboards and the accommodation block and dispose of in the compactor located in the loading bay area. Dirtylinen to be loaded into linen cages and placed on the loading bay awaiting collection. To circulate mail and clerical data to all wards and departments within the hospital and collect and deliver mail off site.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
Person Specification
Experience Essential
Experience of delivering a high level of customer service
Desirable
Experience of working in a healthcare setting
Special Aptitudes Essential
Good literacy skills and the ability to understand instructions, guidance, policies and procedures Ability to communicate with all levels of staff, members of the public and patients Ability to undertake physical aspects of task including moderate bending, lifting and moving of trolleys and food trolleys
Desirable
Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens A knowledge of Infection, Prevention and Control Knowledge of cleaning products and COSHH
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address Douglas Court, Shrewsbury Business Park
1 Anchorage Avenue
Shrewsbury
SY2 6LG
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)