About this role
Job summary
An exciting opportunity has arisen for a dynamic, motivated and innovative Nursing Support Worker to join the nursing team on Steffan Ward, Glangwili General Hospital. Steffan is a 18 bedded ward specialising in Gastroenterology and Haematology .
We are seeking a forward thinking, professional individual with excellent communication, interpersonal, and organisational skills to provide gold standard evidenced based care to our patients.
The successful candidate can look forward to working in a proactive and supportive professional environment.
The role requires excellent organisational skills, adaptability and the ability to work effectively in a fast-paced environment with frequent admissions and discharges. The post holder will contribute to maintaining patient flow, supporting timely care and promoting a positive patient experience.
Ensure the safety of patients/clients requiring increased level of supervision, for example patients at risk of falls, patients with memory impairment, behavioural needs, mental health/ learning disabilities care needs, reporting any changes to the registered healthcare professional without delay
Main duties of the job
The successful applicants will:
Undertake delegated care duties as directed by a registered healthcare professional, e.g. recording Electrocardiogram, care of and removal of urinary catheters, care of stomas, undertaking simple wound dressings and wound observation, removal of peripheral cannula.
Act as a chaperone when appropriate supporting and preparing patients for / during medical interventions or procedures.
Adhere to, and follow the principles of safeguarding children and adults, promptly reporting any concerns to the registered healthcare professional.
Participate in clinical emergencies, summoning assistance and following local or national guidance, working as a member of the multi-disciplinary team within scope of practice.
Act on own initiative within their scope of practice recognising and reporting observed changes in the patient's physical and psychological needs to a registered healthcare professional.
Maintain the cleanliness of equipment in all clinical and non-clinical areas, this includes cleaning all types of equipment, and rooms/areas within the care setting.
Interviews to be held on 13/8/2026
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge Essential
Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses. Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW). Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
Experience Essential
Experience of working within a relevant health or social care environment, providing direct patient care.
Desirable
Experience of working with patient groups relevant to area of practice. Experience of working within the NHS.
Language skills Desirable
Welsh speaker (Level 1)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hywel Dda University Health Board
Address Glangwili General Hospital
Dolgwili Road
Carmarthen
SA31 2AF
United Kingdom
Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)