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Patient Involvement and Inclusion Lead @ King's College Hospital NHS Foundation Trust

GBOnsiteFull-timeJob reference C9213-26-0661
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About this role

Job summary

The post holder will be central to the development, implementation, and oversight of the Clinical Research Facility (CRF) Patient and Public Involvement and Engagement (PPIE) and Equality, Diversity and Inclusion (EDI) strategies for the period 2026 - 2029.

Main duties of the job

The post holder will be the primary contact for researchers and other CRF staff members who wish to involve members of the public in their work or research. They will respond to enquiries of this nature and meet with researchers to discuss and understand their needs, providing expert advice on PPIE and coordinating meetings with public members. The post holder will signpost to and provide training, support, and resources to make sure researchers and staff have the skills, knowledge, and confidence to involve PPIE members at different stages of the research cycle.

The post holder will be responsible for the coordination and management of the CRF PPIE group. They will answer questions from new and existing members, organise training and events (including quarterly online group meetings), facilitate interactions between researchers, CRF staff members, and public members, and oversee the process of obtaining meaningful involvement opportunities. The post holder will be responsible for consistent communication with the CRF PPIE group and maintaining relationships via the biannual PPIE newsletter, regular emails, telephone calls, and face-to-face catchups when required. They will promote and raise the profile of the CRF, the PPIE group, and the recruitment of new members by working with the Trust Communications Team to produce high-quality promotional materials, and by working with the Trust EDI Team to participate in outreach work to engage seldom-heard communities.

About us

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Job description Job responsibilities

The post holder will be responsible for the development and oversight of the CRF EDI working group, which also consists of public members. They will organise and chair meetings and establish a programme of staff training on core EDI topics. The post holder will be responsible for correspondence with group members and producing reports based on evaluation surveys following training and events. They will act as the first point of contact for community outreach initiatives such as the CRFs work experience and school engagement programmes. They will respond to enquiries and coordinate work experience students' timetables, allocate their placement mentors, and liaise with schools to complete the required documentation. They will lead on school open day and outreach events, managing the relationships between teachers and career counsellors, CRF staff, and researchers.

The post holder will be responsible for the monitoring and evaluation of all of the CRFs PPIE and EDI activities by producing quantitative and qualitative evaluation surveys and written reports. They will sit on the CRF Management Board and provide written and verbal reports to the CRF Manager, Director, and other stakeholders.

The post holder will be responsible for developing a systematic approach to measuring the impact of PPIE and EDI activities. They will be responsible for external reporting on this to the National Institute for Health and Care Research (NIHR). The post holder will maintain records of important information such as PPIE group contacts and PPIE staff contacts across Kings Health Partners (KHP) and the UK CRF Network.

The successful candidate will have experience working in a healthcare or research setting and will possess excellent communication and administrative skills. Excellent interpersonal skills and experience in organising public engagement events are also essential.

The post holder will be delegated a high level of responsibility, manage their own work and use their own initiative taking key decisions within broadly defined administrative policies, frequently without reference to the CRF Director/Management team.

Person Specification

Education and Qualifications Essential

Educated to degree level or above Post graduate qualification, working towards a Masters or equivalent experience Experience of Continuing Professional Development

Desirable

Relevant qualification/training in working with patients, volunteers and/or communities under-represented in research Familiar with Good Clinical Practice & Certification

Knowledge and Experience Essential

Significant experience working in a charity, healthcare, or research environment Significant PPIE experience, or experience working with and supporting volunteersor patients Experience in planning and delivering PPIE projects and activities Experience in designing and facilitating workshops and/or training sessions Experience delivering outcomes within scope, on time, and within budget Experience of writing documents and communication materials for PPIE audiences Experience of working with diverse groups of people and promoting inclusivity Experience of designing and implementing equality, diversity, and inclusion (EDI) projects within a healthcare or research context Experience of effective multidisciplinary team working

Desirable

Experience of contributing to reports for internal and external stakeholders and funders Experience of managing and maintaining website content Line management and performance management experience

Skills and competencies Essential

Knowledge of PPIE methodologies and benefits and challenges of implementation Knowledge of research methodologies, quality, standard setting, benchmarking/audit Articulate with advanced written and oral communication skills Excellent planning and organisational skills Excellent IT skills including Word, Excel, PowerPoint, website platforms and patient database systems Flexible approach towards teamwork and patient/family involvement Enthusiastic, profession and accountable

Desirable

Knowledge of health inequalities Discussion/focus group moderation and facilitation skills

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name King's College Hospital NHS Foundation Trust

Address Denmark Hill

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website https://www.kch.nhs.uk/ (Opens in a new tab)

Skills

ManagementFoundation TrustHealthcarePermanentNHS

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