About this role
Job summary Are you keen and driven about continuous quality improvement and transforming services to ensure patients receive excellent care every time? We have an exciting opportunity for two Service Improvement Facilitators to join our Improvement Team. As we continue to develop our Quality Management System and strengthen our culture of continuous improvement, these roles will be key to delivering sustainable change. We are looking for motivated individuals with experience of quality improvement methodologies, Lean tools and techniques, project management, coaching, facilitation and training. You will work across clinical and non-clinical services, supporting teams to identify improvement opportunities anddeliver change that aligns with organisational priorities. This varied and rewarding role involves coaching staff in quality improvement methods, facilitating workshops, contributing to training programmes and supporting improvement projects from planning to implementation. You will help build improvement capability across the organisation and support teams to achieve better outcomes for patients, colleagues and services. Key responsibilities include providing expert support to priority improvement programmes, developing quality improvement capability through coaching and training and supporting the implementation of quality improvement as part of the Trust's Quality Strategy. This is a fantastic opportunity to influence change and support innovation across the organisation.
Main duties of the job
To be an expert in the use of quality improvement tools and techniques including Model for Improvement, PDSA cycles, process mapping, facilitation, demand and capacity analysis and patient/carer engagement To increase the capacity and capability of teams/ individuals to lead and manage change by contributing to formal teaching programmes or sessions to develop and train staff on tools and techniques to support quality improvement and sustainability. With the project sponsors, use a QI coaching approach to influence for results, work closely with these key stakeholders to design and support the implementation of change for the quality improvement intervention.
About us
To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityourapplication at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications fromeveryone,while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected].
As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, qualifications and training Essential
Masters degree level or working towards (or equivalent experience) OR recognised management /clinical qualification (diploma level or higher) or equivalent. Evidence of personal development through Continuous Professional Development and/or formal management courses.
Experience and knowledge Essential
Knowledge of the NHS agenda at local and National level. Senior management experience with proven track record of using professional knowledge to demonstrate change management/service development.
Desirable
Experience of staff management
Skills and attributes Essential
Ability to work in a pressurised environment, able to deliver to tight time scales and with competing priorities. Advanced service improvement skills with proven track record in leading and implementing innovative service redesign across healthcare organisations and partner organisations Ability to manage complex multiple projects at varying stages of development to agreed deadlines. Excellent analytical skills Effective negotiating and influencing skills, often in conflicting environment.
Aptitude and personal qualities Essential
Empowering and coaching others - encourages capability within the organisation and enables others to play their role in achieving targets. Transformational leadership skills.
Values, drivers and motivators Essential
Ability to demonstrate our organisational values and behaviours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust
Address York and Scarborough Teaching Hospitals NHS Foundation Trust
Wigginton Road, York
YORK
YO31 8HE
United Kingdom
Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)