About this role
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await! Why Join Palazzo Ezulwini? Be part of an iconic development set to redefine Eswatini’s business and event landscape. Lead a world-class team in delivering exceptional experiences. Work in a dynamic, growth-focused environment with opportunities for professional advancement. Role Overview: The F&B Operations Manager will oversee food and beverage services, ensuring high-quality dining experiences and efficient operations. Key Responsibilities: Manage restaurants and banquet operations. Develop and implement service standards and procedures. Oversee menu planning and food quality control. Manage staff training, scheduling, and performance. Monitor inventory and cost control measures. Ensure compliance with health and safety regulations. Handle customer feedback and service improvements. Work closely with chefs and suppliers for product sourcing.