About this role
TERM 12-month contract covering a parental leave SALARY 50,000-60,000 REPORTS TO Operations Manager COMPETENCIES • Customer Focus • Communication • Physical Stamina, Mental Alertness • Ability to Cope with Stress • Problem Solving • Accountability and Dependability • Ethics and Integrity DUTIES AND RESPONSIBILITIES • Assists in the logistical scheduling of field staff (apprx. 200 pt workers): receiving, tracking, and filling leave requests, including last minute/same day time off requests, longer term leave and vacated positions. • Assists the Operations Manager with logistical aspects of programs, such as meetings, seminars, workshops, special projects, and events. • Triages and responds to telephone, email, and in person inquiries from field staff. • Coordinates engagement and satisfaction for both employees and the public. • Assists with site visits as necessary. • Tracks, prepares, and submits reports regarding vacancies, time and attendance. • Works closely with the Operations Manager to fill vacancies by reviewing and evaluating applicant qualifications and eligibility. • Coordinates and participates in the hiring process for all field staff. • Coordinates zoning and reporting for Field Supervisors. • Supports the onboarding of field staff and assists with training. • Assists with equipment inventory and maintenance. • Supports retention and recruitment activities as needed. • Provides administrative program support. • Promptly reports any potentially dangerous situations to the Operations Manager. • Provides guidance relative to compliance with policies and safety regulations and practices of the OSC. • Other duties as required.