About this role
Introducing TechPoint TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us! <br> <br>At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components. The Role Reporting directly to the Quality Manager, this role is to support the daily functions relating to both the product and processes within our manufacturing facility. Our factory is configured to produce complex hardware to support NPI to medium batch sizes, supporting customer with PCB design layout, PCBA assembly and finished product assembly and test. <br><br><strong>Responsibilities:</strong><br><ul><li><span><span>Manage and improve the company’s QMS, including conducting the internal audits against ISO9001 standards </span></span></li><li><span><span>Work with the production team to ensure the conformance of goods, sample inspection of manufactured product, including FAIR reports, SCAR reports & concessions </span></span></li><li><span><span>Assist</span><span> with the introduction of NPI products and process control </span></span></li><li><span><span>Champion problem solving to </span><span>identify</span><span> root cause and complete CAPA </span></span></li><li><span><span>Manage the customer returns process, including root cause analysis and corrective action and ensuring any customer issues are resolved </span><span>in a timely manner</span><span> </span></span></li><li><span><span>Process evaluation and improvements together with tracking and </span><span>monitoring</span><span> changes, including the researching/implementation of new processes and equipment </span></span></li><li><span><span>Support customer visit, audits, quality based RFI's </span></span></li></ul><br> About you <ul><li><span><span>Essential: Experience in the manufacture of PCBAs </span></span></li><li><span><span>Essential: Knowledge IPC Standards IPC-A-610 and/or J-STD-001</span></span></li><li><span><span>Experience in a quality related environment</span></span></li><li><span><span>Experience of updating QMS & production documentation</span></span></li><li><span><span>Attention to detail, with a right first-time approach</span></span></li><li><span><span>Lean & 6-Sigma experience is desirable</span></span></li><li><span><span>Experience with AS9100 standards is desirable</span></span></li></ul> Why us? <ul><li><span><span>25 days</span><span> holiday</span></span></li><li><span><span>Your birthday as an </span><span>additional</span><span> day off</span></span></li><li><span><span>Private </span><span>Healthcare </span></span></li><li><span><span>Health </span><span>cash plan</span></span></li><li><span><span>C</span><span>ompany sick pay</span></span></li><li><span><span>Bonus Scheme</span></span></li><li><span><span>Life insurance</span><span> of 4 x your annual salary</span></span></li><li><span><span>Up to 5% employers pension contribution salary sacrifice </span></span></li><li><span><span>Option</span><span> to buy up to 5 days of holiday </span></span></li><li><span><span>Enhanced </span><span>Parental leave</span><span> </span><span>pay</span></span></li><li><span><span>Cycle to work scheme </span></span></li><li><span><span>Free parking</span></span></li></ul>