About this role
Introducing TechPoint TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us! The Role <span><span>As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships. </span></span><ul><li><span><span>Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.</span></span></li><li><span><span>Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.</span></span></li><li><span><span>Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.</span></span></li><li><span><span>Identify</span><span> and develop </span><span>new sales</span><span> opportunities within existing accounts and </span><span>work with external Sales Team to d</span><span>evelop new business opportunities</span><span>.</span></span></li><li><span><span>Work closely with the </span></span><span><span>sales and marketing teams</span></span><span><span> to develop strategies for business expansion.</span></span></li><li><span><span>Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.</span></span></li><li><span><span>Coordinate with </span></span><span><span>engineering, procurement, and production teams</span></span><span><span> to ensure smooth execution of customer projects.</span></span></li></ul> About you <ul><li><span><span>Experience in Electronics Manufacturing </span></span><span><span> </span></span><span><span>or related industries</span><span>.</span></span></li><li><span><span>Strong </span></span><span><span>account management and business development skills</span></span><span><span>, with a proven </span><span>track record</span><span> of growing customer accounts.</span></span></li><li><span><span>Excellent </span></span><span><span>communication and relationship-building abilities</span></span><span><span> to engage with technical and commercial stakeholders.</span></span></li><li><span><span>Strong </span></span><span><span>negotiation and contract management skills</span></span><span><span>.</span></span></li><li><span><span>Ability to </span></span><span><span>manage multiple projects simultaneously</span></span><span><span> while </span><span>maintaining</span><span> attention to detail.</span></span></li><li><span><span>Proficiency</span><span> in </span></span><span><span>CRM software and Microsoft Office Suite</span></span><span><span>.</span></span></li><li><span><span>A results-oriented mindset with a </span></span><span><span>focus on customer satisfaction and revenue growth</span></span><span><span>.</span></span></li><li><span><span>Willingness to </span></span><span><span>travel across England</span></span><span><span> for customer meetings.</span></span></li><li><span><span>Technical background in </span></span><span><span>electronics, PCB assembly, </span><span>manufacturing</span><span> and supply </span><span>chian</span><span> solutions as a service</span></span><span><span> would be a plus.</span></span></li><li><span><span>Experience in working with </span></span><span><span>OEMs and Tier 1 suppliers</span></span><span><span>.</span></span></li></ul> Why us? <ul><li><span><span>25 days</span><span> holiday</span></span><span><span> plus Christmas shutdown</span></span></li><li><span><span>Your birthday as an </span><span>additional</span><span> day off</span></span></li><li><span><span>Private </span><span>Healthcare </span></span></li><li><span><span>Health </span><span>cash plan</span></span></li><li><span><span>C</span><span>ompany sick pay</span></span></li><li><span><span>Bonus Scheme</span></span></li><li><span><span>Life insurance</span><span> of 4 x your annual salary</span></span></li><li><span><span>Up to 5% employers pension contribution </span></span><span><span>salary sacrifice </span></span></li><li><span><span>Option</span><span> to buy up to 5 days of holiday </span></span></li><li><span><span>Enhanced </span><span>Parental leave</span><span> </span><span>pay</span></span></li><li><span><span>Cycle to work scheme </span></span></li><li><span><span>Home and Tech salary </span><span>sacrifice</span><span> scheme</span></span></li><li><span><span>Free will writing service</span></span></li><li><span><span>Tastecard</span><span> discounts</span></span></li><li><span><span>Free parking</span></span></li></ul>