About this role
Job summary
Please note - This role is not eligible for sponsorship under current immigration rules.
Role is based at Brook Heys which is a patient facing site within Trafford Community services working for the Community Mental HealthTeam Central & South Trafford. You will be taking incoming calls and greeting service users attending clinics with the team for the CMHT. Logging daily referrals to the team, recording clinical meeting notes, arranging outpatient appointments for service users and creating letters. Working in a fast paced working environment within a multi-disciplinary Community Mental Health Team.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
To provide admin support to the clinical team in relation to clinical correspondence, appointment booking and referral processing.
To provide an efficient and effective administrative service to the CMHT Central & South Trafford Team. Processing referrals, coordinating appointments for our service users and their carers where appropriate, typing of general correspondence, reports etc. minute taking on occasion at MDT, professional and Safeguarding meetings.
Accurate recording of data quality information.
To have a flexible approach in providing admin support to the multi-disciplinary teams working with the client group with mental health problems. There will be client and carer telephone contact therefore good communication skills are essential.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
Please see attached job description and person specification
Staff benefits
Pay Enhancements 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts
Person Specification
Experience Essential
Office Experience
Desirable
Patient facing experience, EPR systems experience.
Knowledge Essential
Data Protection and Patient Confidentiality.
Desirable
Mental health and NHS knowledge.
Education Essential
Competency based qualification or demonstrable experience.
Desirable
IT qualifications - ECDL, CLAIT.
Skills and Abilities Essential
Office skills/experience.
Desirable
EPR systems knowledge.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address CMHT Central & South Trafford, Brook Heys
2A Craven Drive
Broadheath, Altrincham, Cheshire
WA14 5JF
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)