About this role
Job summary
Could you help West Suffolk Hospital to deliver the best quality and safest care to our local community?
An exciting opportunity has arisen for a full time (37.5 hours) Band 5 Registered Nurse to join our Outpatients team sitting under the umbrella of Clinical Support. You will be supporting the Outpatients department by managing speciality clinic's, facilitating patient flow, and ensuring exceptional and compassionate care. We are looking for dynamic and highly motivated individuals to join a team of dedicated and enthusiastic staff members who strive to deliver care of the highest quality.
The Outpatients department can offer opportunities to learn and develop skills in a wide range of different medical and surgical specialities. The successful candidate will need to have good communication skills with a flexible approach to working.
The successful candidate will need to demonstrate excellent interpersonal skills and a drive to promote a high standard of care for our patients. This post covers our West Suffolk Hospital site as well as clinics in our satellite sites at Thetford, Newmarket and Sudbury.
Main duties of the job
Outpatient Staff Nurses are responsible for the delivery of care and the assessment, development, implementation and evaluation of individual programmes of care. They are expected to give help and support to junior staff and to act as a role model and to use their own initiative and to work independently within the bounds of existing knowledge and skill. To use effective verbal and written communication with all members of the multidisciplinary team within own department and the wider clinical area and to engage in effective communication with patients, relatives and visitors. They are responsible for delivering high standards of patient care based on evidence based practice and have a professional duty to update and develop their professional practice. The post holder will support clinics on all West Suffolk Hospital Trust sites to include Thetford, Sudbury, Haverhill and Newmarket if required to do so. Outpatient's works on a 5 week rotational rota to include Saturdays and to cover late running or evening clinics.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description Job responsibilities
Ability to work unsupervised using own initiative and acts independently within the bounds of existing knowledge and skills.
Engage in effective communication with patients, relatives and visitors.
Maintains confidentiality, privacy and dignity at all times in accordance with the Data Protection Policy.
Recognises and promote diversity.
Gives all personal care as required.
Administers drugs and treatments as prescribed adhering to agreed procedures.
Prepares the environment and equipment for examinations taking into account Health & Safety issues and Infection Control measures.
Assists patients in preparation for examination, mobilisation and positioning and acts as a chaperone.
Assists the clinician with examination process and anticipates the needs of the patient and doctor e.g. biopsy and micro-suction.
Assesses the needs of individual patients and/or relatives and offers appropriate advice, reassurance, support, and advocacy, reinforcing plan for care.
Demonstrates sound judgement in assessing the emotional and physical care of patients in a holistic manner.
Plans, instructs and demonstrates procedures to patient and/or relatives. Evaluates treatment plan and takes necessary action to achieve optimal treatment objectives.
Offers information (verbal and written) or direct patient for further advice e.g. Specialist Nurse, P.A.L.S.
Reviews and evaluates the effectiveness of nursing care.
Ensures written documentation is accurate, legible and succinct and forwarded as necessary e.g. Discharge plan, procedures recorded via E-Care, tests requested via E-Care.
Keeps patients and visitors up to date regarding clinic running times.
Person Specification
Education and qualifications Essential
oRGN Level 1
Experience and knowledge Essential
oExperience of working in an Outpatient Department environment oEvidence of continuous Professional Development
Skills and Abilities Essential
oExcellent interpersonal and communication skills both verbally and in writing. oAbility to work calmly in a busy environment. oGood organisational and time management skills. oTeam player, able to problem solve and meet team objectives. oConfident to work under own initiative oGood IT skills oUnderstands the importance of patient confidentiality and Data Protection. oAccurate with attention to detail. oSupports patient and staff equality and diversity. oAbility to provide patients with an environment which supports privacy and dignity. oAbility to show empathy and compassion to patients and their relatives. oAbility to show empathy and compassion to patients and their relatives.
Personal qualities Essential
oFlexible approach to working hours and duties. oAble to work evenings, Saturdays and to extend their working day, often at short notice. oAbility to travel to other satellite sites. oMotivated to deliver a high-quality service. oWilling to undertake further education and training to benefit the department.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name West Suffolk NHS Foundation Trust
Address West Suffolk Hospital
Hardwick Lane
Bury St. Edmunds
IP33 2QZ
United Kingdom
Employer's website https://www.wsh.nhs.uk (Opens in a new tab)