About this role
Agencies are hereby specifically directed NOT to contact Wurth Louis and Company employees directly in an attempt to present candidates.
Benefits: Medical, dental, vision, 401k and company match, life insurance, PTO, Float days, and so much more!
SUMMARY:
Create, fully develop and insulate profitable customer relationships for Wurth Louis and Company.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Conduct on-site customer visits with new and existing customers, responsible for developing sales of Wurth Louis and Company products.
• Develop and aggressively work an annual territory business plan.
• Build and maintain relationships with new and repeat customers.
• Maintain records of all sales leads and/or customer accounts.
• Answer incoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
• Work with customers and inside sales to receive and process all inquiries and orders in a timely and efficient manner.
• Identify customer product needs and coordinate products and services to address these needs.
• Work with customers and inside sales to develop price quotations.
• Cross-sell or up-sell products to customers to increase purchase amounts.
• Report back to management through all channels required by manager.
• Respond courteously and swiftly to customer inquiries and/or complaints.
• Effective use of SalesForce CRM program.
• Travel within sales territory to meet prospects and customers.
• Conduct calls and face-to-face meetings with customers daily.
• 95% in the field seeing customers.
• Perform other duties as assigned.
COMPETENCIES
Aligning Performance for Success
• Building Customer Loyalty
• Coaching
• Communication
• Decision Making
• Delegating Responsibility
• Follow-Up
• Initiating Action
• Planning and Organizing
• Sales Ability/Persuasiveness
• Stress Tolerance
QUALIFICATIONS
• Valid US Driver's license.
• Professional sales experience preferred, reliable transportation, satisfactory MVR, and proof of insurance required.
• Must be detail oriented, self-motivated, customer service oriented, excellent communicator, and organized.
• Woodworking experience and/or industry knowledge preferred.
Education and/or Experience
College Degree and equivalent sales experience required. Working knowledge of Excel, Word, and Outlook preferred.
Physical Requirements:
This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 50 lbs. of material, finger dexterity for activities such as data entry and calculator use, grasping, repetitive motions, speaking, hearing, visual acuity, and driving / mobility between locations. The ability to be face to face in front of customers. Use of both hands is required. This is a safety sensitive position.
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