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Shift Supervisor - Security @ TWI

Rock Island, Illinois, USOnsiteFull-time
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About this role

Responsibilities:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members

• Supervises and manages the daily activities of security staff for their respective shift

• Maintains performance, personnel, and operational records

• Oversees the physical security of the casino and company assets

• Responsible for the physical safety of guests, employees and property, recommends improvement measures

• Conducts investigations of incidents and assists the Gaming Board in investigations as needed

• Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures

• Trains, develops, and schedules security staff

• Disseminates pertinent information to security staff

• Ensures department adheres to all regulatory, departmental and company policies and procedures

• Knowledge of all promotions and events

• All other duties as assigned

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $23.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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