About this role
Responsibilities:
• Participate regularly in departmental and company meetings.
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Serves guest food and alcoholic/non-alcoholic drinks efficiently and accurately based on guest requests.
• Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
• Knowledgeable in the products the company serves.
• Understands salesmanship and customer service is what makes this position successful for the company and the team member.
• Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
• Follow company procedures to ensure accurate payment is obtained by guest.
• Effectively communicate with front of house and back of house team members.
• Follows the company's attendance policy as well as other rules and regulations set forth in the handbook.
• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Sets and keeps restaurant/bar workstations and the surrounding areas properly stocked, clean, safe, and organized.
• Knows and complies with all rules, regulations and policies of the food and beverage department.
• Serves food/drink, greets and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
• Able to satisfactorily complete assignable work tasks requested by the departmental leaders.
• Must abide by all state and local liquor laws and health department rules/regulations.
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
• Ensure customer service standard steps are met and retained.
• Other duties as assigned.
Work Environment & Physical Demands
• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Occasional exposure to outdoor climates
• Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands
• Occasional: kneeling, reaching, pulling, pushing, and lifting up to 50 pounds
• Speech and Vision abilities are required
Target Salary Range: $9.60 per hour
Qualifications:
• 1 year Server experience in a fast-paced environment, required
• Food Handler Certification, required
• High School Diploma/GED, required
• Must be 21 years of age or older
• Must have basic mathematical skills
• Hep A vaccination on, or before, first day of work
• Must be able to work Weekends and Holidays
• Able to effectively communicate in English via verbal and written