About this role
Senior Field Service Forklift Technician – Madison, AL Take-Home Van | Paid Travel Time | OEM Training | Tool Allowance Location/Territory: Madison, AL and surrounding customer territory Schedule: Monday–Friday | Full-Time | Field Service Compensation: Strong hourly pay based on experience Additional Value: Take-home service van, paid travel time, fuel card, quarterly tool allowance, cell phone allowance, OEM training, uniforms, profit sharing, and 401(k) match On-call/weekend work may be available based on customer needs. Qualified technicians will be contacted quickly for next steps. Experienced Forklift Technicians Deserve More Than Just Another Service Truck If you are a skilled forklift technician or field service mechanic, you already know what separates a good service role from a frustrating one. It is not just the work. It is the support behind the work. The right tools. The right training. A reliable service van. Paid travel time. Clear communication. A company that understands your time, skill, and reputation matter. WMH Solutions is hiring an experienced Senior Field Service Forklift Technician to support customers in the Madison, AL area. This role is built for a technician who can work independently, diagnose complex equipment issues, communicate professionally with customers, and keep forklifts and material handling equipment running safely and efficiently. Why Technicians Choose WMH At WMH, you are not just handed service calls and left on your own. We invest in technicians because technicians keep our customers moving. You can expect: Company-provided take-home service van 100% paid travel time Fuel card Quarterly tool allowance Monthly cell phone allowance Tablet and diagnostic technology OEM factory training and certifications Uniforms provided and laundered weekly Safety shoe allowance PPE provided Medical, dental, and vision insurance Company-paid life insurance and AD&D Paid holidays and PTO 401(k) with company match Profit sharing opportunities Stable, year-round work Long-term career advancement opportunities What You’ll Do As a Senior Field Service Technician, you will diagnose, repair, maintain, and support forklifts, material handling equipment, and industrial equipment throughout your assigned territory. You will work directly with customers, troubleshoot equipment issues, complete repairs, document service activity, and help keep customer operations moving. This is not an entry-level technician role. This position is designed for someone who can take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field. You may also help support or mentor less experienced technicians when needed. Equipment You May Service Electric forklifts LP gas forklifts Diesel forklifts Reach trucks Order pickers Pallet jacks Industrial batteries and chargers Warehouse equipment Material handling equipment Hydraulic, electrical, mechanical, and powertrain systems Perform advanced diagnostics and troubleshooting Repair hydraulic, electrical, mechanical, engine, and powertrain systems Complete preventive maintenance inspections Conduct safety inspections and equipment evaluations Document service activity, labor time, repair details, and recommendations Communicate directly with customers regarding equipment condition and repair needs Manage service calls efficiently within your assigned territory Maintain communication with service leadership and support teams Support junior technicians when needed Follow WMH safety, service, and documentation standards What We’re Looking For We are looking for an experienced technician who is dependable, mechanically strong, safety-minded, and comfortable working directly with customers in the field. The right person can troubleshoot beyond the obvious issue, explain repairs clearly, manage their own day, and take pride in getting equipment back up and running the right way.