About this role
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: We are seeking an experienced and strategic “Senior Revenue Operations Technology Manager” to architect, administer, and continuously optimize a holistic revenue technology ecosystem, encompassing mainly Salesforce (SFDC) and CPQ but extending to other tools as required/needed. Define and evolve a unified technology blueprint that connects SFDC and CPQ Own SFDC configuration, security, release management, and user lifecycle processes. Enforce data integrity, field-level security, sharing rules, and process automation (flows, triggers) that scale with the business. Lead the implementation, enhancement, and support of the CPQ engine—managing product catalog, pricing rules, quote templates, contracts, and renewals. Optimize quote-to-cash workflows for speed, accuracy, and compliance. Architect and monitor robust integrations (APIs, middleware) ensuring real-time or near-real-time data flow between all revenue-critical systems. Collaborate with BI/analytics teams to design dashboards and reports that surface actionable KPIs—pipeline health, revenue forecasting accuracy, deal velocity, churn risk. Proactively identify operational bottlenecks and champion process redesign using best practices Pilot automation, AI, and advanced workflow solutions to reduce manual effort and increase data accuracy. Mentor technical administrators, developers, and analysts-fostering a culture of ownership, curiosity, and continuous learning.