About this role
By applying to this position, your application will be submitted to Magsaysay , one of Princess Cruises official Hiring Partners based in The Philippines. A recruiter from Magsaysay will contact you soon if your qualifications align with our requirements for this position. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Preparing and distributing all written company communications for the Guest Services and Hotel Administration Department. Ensuring general office duties (e.g., copying, collating, sorting all incoming mail, and distributing) within their responsibility are completed accurately. Collecting all envelopes and packages to be sent in the “doc box” and coordinating with the Port Agent for off-loading. Ordering and reconciling stationery supplies for the Guest Services and Hotel Administration department. Updating the Senior Officer and Employee of the month boards as required. Collating CRUISE and monthly Revenue Task Force materials, including meeting minutes, quarterly CRUISE news articles, and distributing information to all committee members and organizing the monthly CRUISE party. Assisting the Hotel General Manager in scheduling and organizing the Crew Club meeting, taking minutes and distributing information to the committee members. Preparing and distributing Suite/VIP Welcome and General Group Welcome, Farewell letters for Hotel General Manager and the Customer Relations Manager. Administering the tuxedo rental program by Cruiseline Formalwear, both for pre-orders and onboard rentals and in compliance with Hotel Policy & Procedures. Applying customer service standards for every guest interaction to verify service expectations are met or exceeded. Supporting the onboard CRUISE program fully participating in the monthly breakout meetings, offering ideas to improve the onboard product and services. All duties must be completed following the company Core Values and all aspects of the Service Essentials program.