About this role
As an Assistant Planning Manager, you will assist the Planning Manager in providing support to ensure that the clients work is effectively programmed meeting SLAs and customers’ expectations - through communication with internal and external sources, as well as key focus on the management of streetworks performance across the contract. We are looking for someone to: Assist in taking ownership of the workstreams, coordinating the work from receipt, through to job completion. Overseeing the scheduling of work in accordance with SLA and permits. Reporting weekly of streetworks performance to SLT, operations, LDPs and wider team – mitigating and monitoring performance and driving continual improvements within the CMO. Including driving successful recording and root cause identification for all financial penalties (S74 & FPNs). You will manage the end-to-end defect and interim process including controlled feedback to the Client, LDP and Local Authorities as required. Understanding the SAP system ensuring your team use it correctly. Liaise with SDS/SDM/OM and LDPs to ensure programmes are delivered. To ensure that all the client and operational requirements are met in a professional and efficient manner. You will ensure comments are fed into the Street Manager; coaching and upskilling all teams to improve communications and relationships with the Local Authority. Continue to develop and maintain HA relationships, driving regular meetings with all areas (dependant on work volumes within a specific HA) To provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved. To provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, including depot visits where required.