About this role
Facilities Assistant Apprentice £20,000 per annum London and Ashton Gate, Romford | Office based Full time | 18-month fixed term apprenticeship Role details Location: London EC1V and Ashton Gate, Romford Reporting to: Facilities Supervisor Team: Facilities Team Apprenticeship: Level 2 Facilities Services Operative Apprenticeship Working pattern: Monday to Friday, 35 hours per week, 9am to 5pm Contract: 18-month fixed term apprenticeship Instant Impact in partnership with NatCen, The National Centre for Social Research, are hiring a Facilities Assistant Apprentice to support the smooth day-to-day running of NatCen’s workplace services across its London and Ashton Gate sites. The role sits within the Facilities Team and reports to the Facilities Supervisor. You will gain practical, hands-on experience across facilities operations, workplace services, maintenance support, health and safety, customer service, sustainability, compliance and continuous improvement, while completing a Level 2 Facilities Services Operative apprenticeship. Support day-to-day facilities operations: assist with maintenance requests, help keep office spaces safe, clean and well organised, and escalate issues where needed. Help keep workplaces running smoothly: support room setups, office moves, space organisation, housekeeping and shared office presentation standards. Deliver helpful workplace services: provide front-of-house support, help with reception cover, operate the switchboard, manage visitor sign-in and support colleagues with facilities requests. Support health, safety and compliance: assist with health and safety checks, fire drills and workplace safety processes, following procedures and escalating concerns promptly. Work with contractors and suppliers: help coordinate contractors visiting site, support sign-in processes and make sure safety procedures are followed. Assist with equipment, stock and administration: provide basic first-line support for meeting room equipment, help manage office and IT consumables, support ordering and assist with records and administration. Learn and develop through the apprenticeship: build positive relationships with colleagues and suppliers, take an active role in your learning and develop core facilities management skills.