About this role
About the Client Our client is a growing service-based business currently led directly by its owner, who has been personally managing sales, client relationships, and day-to-day operations. As client demand continues to increase, the business has reached a point where hands-on support is needed to keep operations running smoothly and to help sustain its growth trajectory. The owner is looking for a dedicated, capable partner who can take ownership of key business functions and operate with a high degree of independence. Why does this role exist? The owner has been single-handedly managing all sales, client relations, and office operations after unexpectedly losing his chief administrator, while also juggling a significant personal commitment that demands a substantial portion of his time. This role exists to take outbound sales and client-facing admin fully off his plate — not just to support him, but to independently generate new business. The mission is simple: build and close a pipeline of security/patrol contracts through proactive outreach, while ensuring the day-to-day office runs smoothly under the guidance of the owner's trusted delegate. Outbound Sales & Business Development Conduct outbound cold calls and emails to apartment complexes and other prospective clients Pitch and secure signed security/patrol service contracts Maintain a consistent, proactive outreach cadence to build a healthy sales pipeline Contract & Client Administration Draft client contracts with accuracy and attention to detail Handle light invoicing for signed accounts Manage day-to-day client email correspondence professionally and promptly Office & Calendar Operations Manage the owner's calendar and scheduling Coordinate with the office overseer to keep priorities aligned Keep administrative operations running smoothly in the owner's absence Onboarding & Relationship Alignment Complete intro call and onboarding to understand company standards and voice Build a strong working relationship with the office overseer for daily direction Operate autonomously once aligned, escalating only when necessary