About this role
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills. Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business. Key Information Hours available: 4 - 12 hours per week Application Deadline: 5th August 2026 Interview Dates: Group Interview (mandatory): Mon 10th August Trial shifts: Thurs 13th - Sat 15th August Start Date: From 24th August End Date: 31st December (with the potential to become permanent after) Availability Requirements: We require all applicants to be available at least 2 full week days and 1 full weekend day The role Seasonal Sales Assistants work at the forefront of our business & provide 5-star customer service during our busiest time of year. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products and connecting with our customers. We're looking for an excellent team player who is ready to receive and give feedback to all members of the team to build on our skills. You'll ask insightful questions to uncover the right products for each customer and showcase them through engaging product demonstrations. Support their buying decisions by asking questions to confirm interest and secure sales. Give shop tours through intelligent link sales, create bespoke routines and provide pampering sit-down consultations with decadent hand and arm massages as part of our daily work. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in creating the ultimate experience for our guests at our busiest time of the year. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Assist in hosting in-store events, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop’s budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. Work on in-store and external events to leave lasting impressions on customers.