About this role
This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned. The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business. The role of MOJ/OICP File Handler is within our or Part 8 Team manging a caseload of litigation MOJ and OICP portal cases up to a value of £25k. Cases would be managed from the point of service through to resolution. All claims would be handled on behalf of key insurer clients as Defendant. The role would suit an established portal litigator looking for opportunities to progress their career longer term or pre-litigation handler, paralegals or handling assistants looking to move into a litigated file handling role. The role could also suit a law graduate looking for their first handling role. Full induction training will be provided along with continued on the job training and supervision. Independent management of a caseload of Part 8 case, including effective planning and organising of the associated workload to ensure Court deadlines are met Delivery of agreed performance targets and quality standards Analysis of the available evidence to create an initial case strategy on quantum. Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs Drafting of Court document and complying with all Court deadlines. Instructing, briefing and liaising with Counsel. Guide the Defendant through the litigation process where required and set expectations. Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making Delegation of tasks where available and appropriate to other members of the team Dealing with correspondence and telephone calls within strict service level agreements Updating reports upon receipt of evidence as required. Adhering to Client Guidelines Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested Ensuring files are kept within ISO 9001 guidelines Assisting the team with file tasks as required. Assisting the team leader with team tasks as required. To ensure compliance with the SRA Code of Conduct 2011